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Saturday, October 9, 2010

Custodian Of Records for ISPs - Search Warrants and Subpoenas SOP

Custodian Of Records for ISPs - Search Warrants and Subpoenas SOP

As a private investigator you may be retained to serve subpoena on an Internet Service Provider (ISP). This list will provide you the contact information for each ISP.

ISP List
This site and ISP list is for law enforcement use and contains a variety of ISPs and similar information services, specifically, contacts at the legal departments for law enforcement service of subpoena, court orders, and search warrants.

The following database is updated when changes are received. Updates, corrections, and additions are always welcome — please send them to Emailrevealer@aol.com in the same format as the entries are made. Please note that all the updates come from law enforcement officers and investigators working in this field. If you find any inaccuracies, please contact the list maintainer at EmailRevealer@aol.com to make the updates.

01 COMMUNICATIONS
Online Service:
01 Communications
Online Service Address:  
1515 K Street, Suite 100
Sacramento, CA  95814
Phone Number:
888-444-1111
Fax Number:
916-554-2180
Last Updated:
January, 2005



About.com
Online Service:
About.com
Phone Number:
212-204-4000
Note(s):
About.com is a New York Times subsidiary.

http://www.nytco.com/contact.html

The New York Times Company
229 West 43rd Street
New York, NY 10036
Main number-general inquiries: (212) 556-1234
Last Updated:
October 2006

AboveNet
Contact Name:
Larry McDonald, Policy Enforcement Division
Online Service:
AboveNet Communications, Inc.
Online Service Address:  
360 Hamilton Avenue
White Plains, NY  
Phone Number:
408-350-6342
E-mail Address:
lmcdonald@above.net
Note(s):
914-421-6700 ask for legal.
Last Updated:
October 2007

ADELPHIA COMMUNICATIONS
Contact Name:
Sherman Hand, Time Warner Cable-Internet Policy Enforcement Team
Online Service:
Adelphia Communications Corporation (Adelphia.Net)
Online Service Address:  
1 North Main Street
Coudersport, PA  16915
Phone Number:
814.274.6553
Fax Number:
814.260.6320
Last Updated:
October 2006

Adobe Systems Incorporated
Contact Name:
Chris Stickle, Enforcement Manager, Anti-Piracy
Online Service Address:  
601 Townsend St.
San Francisco, CA  94103
Phone Number:
415.832.5187
Fax Number:
415.832.5140
E-mail Address:
cstickle@adobe.com
Note(s):


Adobe Systems, Inc.
Contact Name:
Michael  Mitchell
Online Service Address:  
275 Grove Street
Newton, MA  02466
Phone Number:
617-219-2000
Fax Number:
617.219.2001

Adult Friend Finder
Online Service:
AdultFriendFinder
Note(s):
See Various, Inc.

AIM.com
Online Service:
AIM.com
Note(s):
See AOL
Last Updated:
March, 2009

Airtouch
Verizon Wireless
Last Updated:
December, 2001

Alabama Supercomputer Network
Phone Number:
800-338-8320
Fax Number:
256-971-7473
Note(s):
686 Discovery Drive
Huntsville, Alabama 35806
Last Updated:
July, 2009

Alienware Computers
Contact Name:
Liliana Mesa
Online Service Address:  
14591 SW 120th Street
Miami, FL  33186
E-mail Address:
Liliana_Mesa@Dell.com
Last Updated:
December, 2009

Alltel Communications
Online Service Address:  
4805 Thistle Landing Drive, Suite 100
Phoenix, AZ  
Phone Number:
480-893-4999
Fax Number:
480-893-4998
Last Updated:
December, 2009

Alltel Corporation
Online Service:
Alltel Corporation
Online Service Address:  
11101 Anderson Drive
Little Rock, AR  72212
USA
Note(s):
Alltel cell fax subpoenas to (919) 235-4993
Last Updated:
October, 2009

ALT.com
Online Service:
ALT.com
Note(s):
See Various, Inc.
Last Updated:
September, 2010

AltaVista
Online Service:
AltaVista Company
Online Service Address:  
1070 Arastradero Road
Palo Alto, CA  94304
USA
Phone Number:
650-320-7700
Fax Number:
650-320-7720
Last Updated:
September, 2000

Amazon.com
Contact Name:
Rhonda VanWinkle, Law Enforcement Liason/Fraud Investigator
Online Service:
Amazon.com
Phone Number:
206-266 1722
Fax Number:
206-266-1838
E-mail Address:
le-inquiries@amazon.com
Note(s):
Include the following minimum info:

Subpoena/Warrant
Fax: 206-266-7010

CSC
6500 Harbor Heights Parkway, Suite 400
Mukilteo, WA 98275

If credit card fraud case the CC# and cardholder(s) ID information If a Merchant is subject include email of merchant as it appears on Amazon If a bank is involved all relevant account numbers.

Additional Contact Information:

Attn: Legal Department
PO Box 81226
Seattle, WA 98108-1226

Fax (206) 266-7010
Last Updated:
July, 2009

Americart; cartserver
Online Service:
Americart.com; cartserver.com
Online Service Address:  
20 Constitution Blvd S
Shelton, CT  06484
E-mail Address:
support@cartserver.com

Ameritech Interactive Media Services
Contact Name:
Keith Epstein
Online Service Address:  
300 Convent St. Room 18-C-2
San Antonio, TX  78205
USA
Phone Number:
210-246-8623
Fax Number:
210-246-8601
Note(s):
pager: 1-800-656-2396. Service of subpoenas, search warrants and court orders via facsimile. Please be specific when requesting IP information to include IP, address, date, time and time zone.
Last Updated:
October, 2001

Angelfire.com/Tripod/Terralycos
Contact Name:
Jamie Carney, Manager of Network Abuse
Online Service:
Angelfire.com, Tripod.com, TerraLycos
Online Service Address:  
100 5th Avenue
Waltham, MA  02451
Phone Number:
781-466-7029
Fax Number:
781-466-7000
E-mail Address:
jamie.carney@corp.terralycos.com
Last Updated:
September, 2003

Antietam Cable TV
Contact Name:
Alan Mayman
Online Service Address:  
1000 Willow Circle
Hagerstown, MD  21740
Phone Number:
(310) 797-5000
Fax Number:
(310) 799-4651
E-mail Address:
noc@myactv.net
Last Updated:
October 2007

Anythingemail.com
Contact Name:
Tom Runzo, CEO
Online Service:
anythingemail.com
Online Service Address:  
4803 North Dixie Highway
Fort Lauderdale, FL  33334
Phone Number:
954-489-0075
Fax Number:
954-337-2248
Last Updated:
October, 2004

AOL
Contact Name:
AOL, LLC 
Online Service:
AOL
Online Service Address:  
22000 AOL Way
Dulles, VA  20166
USA
Phone Number:
703-265-1933
Fax Number:
703-265-2305
Note(s):
Emergencies - business hours: 703-265-1933

Emergencies - After Hours: 703-265-2677
Last Updated:
December, 2009

Apple Computers
Contact Name:
Apple, Inc. Subpoena Group  
Online Service:
Apple, Inc. (@mac.com domain accounts)
Online Service Address:  
Infinity Loop, Mail Stop3-SU
Cupertino, CA  95014
USA
Phone Number:
408-974-2095
Fax Number:
408-974-9316
Note(s):
Other Legal Contacts:

Litigation
email litigation@apple.com
phone 408-974-7901

Apple Product Security
email product-security@apple.com

Trademark Department
email appletm@apple.com
phone 408-974-6638

Copyright
email copyright@apple.com
phone 408-974-2205

Claims of Copyright Infringement
email copyrightagent@apple.com.
phone 408-974-9994
fax 408-253-0186

Intellectual Property/Patents
email iplaw@apple.com

Piracy Prevention (Software)
email piracy@apple.com

Counterfeit Prevention (Hardware)
email counterfeit@apple.com
Last Updated:
August, 2010

Arch Paging
Contact Name:
Bonnie Miller
Online Service:
Arch Paging
Online Service Address:  
11570 Mosteller Road
Cincinnati, OH  45241
Phone Number:
513-771-4666
Fax Number:
513-782-1960

Archive.org
Contact Name:
Paul Hickman
Online Service Address:  
116 Sheriday Ave.
San Francisco, CA  94129
Phone Number:
415 561-6767
Fax Number:
415 840-0391
E-mail Address:
info@archive.org
Note(s):
Paul Hickman: Will not accept fax subpoena. Will accept via mail.

Contacts (attorney):
Lila Bailey
tel 415 344-7032;
fax 415 344-7050
Last Updated:
04/08

Aristotle.net
Online Service Address:  
401 W. Capitol Avenue, Suite 700
Little Rock, AR  72201
Phone Number:
501-374-4638
Note(s):
Provider is in the Little Rock Arkansas area and is under agreement with Qwest.net.
Last Updated:
November, 2009

Arizona StarNet
Contact Name:
David Reed
Online Service:
Arizona StarNet
Online Service Address:  
4700 South Park Ave., Suite 1
Tucson, AZ  85714
Phone Number:
520-618-9393
Fax Number:
520-618-9329
Last Updated:
October, 2001

Armstrong Cable Services
Contact Name:
Derek Ernst
Online Service:
Armstrong Cable Services
Online Service Address:  
437 N. Main Street
Butler, PA  16001
Phone Number:
724-284-4948
Fax Number:
724-282-5624
Last Updated:
March, 2010

AT&T (Landline Phone Service)
Contact Name:
Jennette Smith, Subpoena Center Manager
Online Service:
AT&T Subpoena Center
Online Service Address:  
Address (For AT&T Western States)
208 S. Akard, 10th Floor
Dallas, TX  75207
Phone Number:
800-291-4952
Fax Number:
248-395-4398
Note(s):
Court Order & CALEA requests: 1-800-813-6442; Subpoenas: 1-800-291-4952

AT&T Southwest "SBC" (Missouri, Oklahoma, Kansas, Arkansas & Texas)
Address the subpoena to: AT&T Southwest - Custodian of Records
Phone: (800)291-4952
Fax: (248)552-1764

208 S. Akard Street, 10th Floor
Dallas, TX 75202


AT&T Southeast "BellSouth" (Alabama, Mississippi, Louisiana, Kentucky, Tennessee, Georgia, Florida, South Carolina and North Carolina)
Address the subpoena to: AT&T Southeast - Custodian of Records
Phone: (800)291-4952
Fax: (248)395-4398

208 S. Akard Street, 10th Floor
Dallas, TX 75202


AT&T West (California & Nevada)
Address the subpoena to: AT&T Pacific Bell or Nevada Bell - Custodian of Records
Phone: (800)291-4952
Fax: (248)552-1793

208 S. Akard Street, 10th Floor
Dallas, TX 75202


AT&T Midwest "SBC/Ameritech" (Illinois, Michigan, Indiana, Ohio and Wisconsin)
Address the subpoena to: AT&T Midwest - Custodian of Records
Phone: (800)291-4952
Fax: (248)552-3201

208 S. Akard Street, 10th Floor
Dallas, TX 75202


AT&T East (Connecticut)
Address the subpoena to: AT&T East - Custodian of Records
Phone: (800)291-4952
Fax: (248)552-1764

208 S. Akard Street, 10th Floor
Dallas, TX 75202


AT&T Corp “Pre-Merger AT&T" (ALL other states)
Address the subpoena to: AT&T Corp - Custodian of Records
Phone: (800)291-4952
Fax: (248)552-3236

208 S. Akard Street, 10th Floor
Dallas, TX 75202


For Law Enforcement only in a life and death situation for AT&T (aka: Pacific Bell) landlines: 800-275-0014
Last Updated:
May, 2010

AT&T Internet Services
Contact Name:
Rhonda Compton, Legal Compliance
Online Service:
AT&T Internet Services
Online Service Address:  
1010 N. Saint Mary's Street, Room 315-A2
San Antonio, Texas  78215
Phone Number:
210-351-3216
Fax Number:
707-435-6409
Note(s):
Service of subpoenas, search warrants and court orders via facsimile with hard copy via US mail. Please be specific when requesting IP inofrmation to include IP, address, date, time and time zone. Response time is 7-10 days.
Last Updated:
March, 2010

AT&T Wireless
Online Service:
AT&T
Online Service Address:  
208 South Akard, 10th Floor
Dallas, Texas  75202
USA
Phone Number:
800-635-6840
Fax Number:
888-938-4715
E-mail Address:
cingular.compliance.center@cingular.com
Note(s):
Address: 11760 US Highway 1, North Palm Beach, FL 33408

AT&T Wireless (Formerly Cingular Wireless) Subpoena Compliance
Address to: AT&T - Custodian of Records
P.O. Box 24679
West Palm Beach, FL 33416-4679
Last Updated:
February, 2010

Atlantic Broadband
Contact Name:
Records Custodian
Online Service Address:  
1 Batterymarch Park, Suite 405
Quincy, MA  02169
Fax Number:
617-786-8803
E-mail Address:
Subpoenas@atlanticbb.com
Note(s):
Corporate Contact Information:

Status request and questions: 617-786-8800 ext 119

Service via Fax: 617-786-8803

Contact Person: Melissa Curry, Paralegal.

Contact Email: Subpoenas@atlanticbb.com

Business Hours: 8:30am- 5:00pm Eastern Time

After Business Hours- Emergency Only: 814-534-8150

After Business Hours- Emergency Only Fax: 814-410-2752
Last Updated:
April, 2010

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atspace.org
Contact Name:
Dimitar  Dimitrov, CEO
Online Service:
Zetta Hosting Solutions - AttractSoft GmbH
Online Service Address:  
24148, Kiel,
Mathildensr. 18 , Schleswig-Holstein  
Germany
Phone Number:
347-223-5853
Fax Number:
+49-431-232-8011
E-mail Address:
abuse@zettahost.com
Note(s):
Alternative address:
Steenbeker Weg 26b 2624
24106, Kiel, GERMANY
Last Updated:
September, 2010

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Authorize.net
Contact Name:
Ms. Gam Chan
Online Service:
Cybersource d/b/a Authorize.net
Online Service Address:  
1295 Charleston Road
Mountain View, CA  94043
Phone Number:
650-965-6115
Fax Number:
650-625-4408
Last Updated:
September, 2010

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Backpage
Contact Name:
Carl Ferrer
Online Service:
Backpage.com
Online Service Address:  
1201 E. Jefferson Street
Phoenix, AZ  85034
Phone Number:
602-416-7785
Fax Number:
602-407-1717
E-mail Address:
Carl.Ferrer@backpage.com
Note(s):
Email subpoena compliance requests to: records@backpage.com
Last Updated:
August, 2010

Banco Popular
Phone Number:
847-994-5806
Fax Number:
888-543-2206
Note(s):
Subpoena's should be written to:

Banco Popular North America
9600 West Byrn Mawr
Rosemont Illinois 60018
Last Updated:
June, 2009

Bandwith.com
Contact Name:
Attn: Legal  Department
Online Service:
Bandwith.com
Fax Number:
919-882-8512
E-mail Address:
legal@bandwith.com
Last Updated:
October, 2010

Bank of America
Contact Name:
Investigation's Call Center
Phone Number:
(800) 900-9044
Last Updated:
2/18/2009

Bargieleer Corporation
Contact Name:
Marc P. Ossinsky, Legal Department
Online Service:
Bargieleer Corporation Transaction Services
Online Service Address:  
16635 SW 6th Street, #399
Pembroke Pines, FL  33127
Phone Number:
954-450-6314
Fax Number:
954-450-5920
Last Updated:
March, 2002

Bay Area Internet Solutions (BAIS, Inc.)
Fax Number:
408-545-0549
Note(s):
2650 San Tomas Expressway
Santa Clara, CA 95051-0953
Last Updated:
July, 2009

Bebo, Inc.
Contact Name:
Tristen Lazareff, Director of Business Affairs
Online Service:
Bebo, Inc.
Online Service Address:  
51 Federal Street, #100
San Francisco, CA  94107
Phone Number:
310-806-3459
Fax Number:

E-mail Address:
tristen@beboinc.com
Note(s):
AOL has sold Bebo. As of June 2010 Legal compliance documents should be sent to the contact listed above.
Last Updated:
June, 2010

Bell Atlantic Internet Solutions
Contact Name:
Lauren Crowder, Legal Department
Online Service:
Bell Atlantic Internet Solutions
Online Service Address:  
1880 Campus Commons Dr.
Reston, VA  20191
Phone Number:
703-295-4401
Fax Number:
703-295-4238
Last Updated:
August, 2000

Bell Atlantic Mobile
Phone Number:
908-306-4200
Fax Number:
908-658-9594
Last Updated:
October, 2001

Bell Canada
Phone Number:
416-701-2071
Fax Number:
416-701-1798
Note(s):
Bell Canada
865 Pharmacy Ave, 2nd floor.
Toronto, ON M1L 3K7

Require Production Order, or PIPEDA
For Child Exploitation cases
Last Updated:
June, 2009

BellSouth Internet Servs (nka AT&T Internet Servs)
Contact Name:
Rhonda Compton, Legal Compliance
Online Service:
AT&T Internet Services
Online Service Address:  
1010 N. Saint Marys St, Rm 315-A2
San Antonio, TX  78215
USA
Fax Number:
707-435-6409
Note(s):
Services of subpoenas, search warrants and court orders via facsimile with hard copy via US Mail. Please be specific when requesting IP information to include IP address, date, time and time zone. Response time is 7-10 days.

Last Updated:
March, 2010

Best Buy Technology Group
Contact Name:
Computer Security Incident Response Team (CSIRT), Corporate Headquarters
Online Service Address:  
7601 Penn Avenue South, A2-695
Richfield, MN  55423
Last Updated:
September, 2009

Black Planet
Contact Name:
Omar Wasow, Executive Director
Online Service:
BlackPlanet.com
Phone Number:
212-431-4477
Fax Number:
212-343-2410
E-mail Address:
omar@mail.blackplanet.com
Note(s):
Send Fax info to Bernadette Sweeney, Manager Member Services
bsweeney@communityconnect.com
Last Updated:
August, 2003

Blizzard Entertainment
Contact Name:
Peter Ty
Phone Number:
949-955-1380
Fax Number:
949-737-2000
E-mail Address:
custodianofrecords@blizzard.com
Note(s):
(the maker of World of Warcraft)
Last Updated:
August, 2010

Bloom Grocery Stores
Online Service:
Bloom Grocery Stores
Note(s):
See Delhaize America LLC
Last Updated:
October, 2010

BlueLight
Contact Name:
Wilson Linh, Custodian of Records
Online Service:
Bluelight Internet Services, Inc.
Online Service Address:  
2 Executive Drive, Suite 820
Fort Lee, NJ  07024
Phone Number:
212-597-9647
Fax Number:
212-597-9125
Last Updated:
06/27/08

Boost Mobile
see SPRINT COMMUNICATIONS / NEXTEL
Last Updated:
December, 2006

Bottom Dollar Foods
Online Service:
Bottom Dollar Foods
Note(s):
See Delhaize America LLC
Last Updated:
October, 2010

Brandenburg Telephone Company
Contact Name:
Kelly Roberts, Commercial Manager
Online Service Address:  
200 Telco Drive
Brandenburg, KY  40108
Phone Number:
270-422-2121
Fax Number:
270-422-7622
E-mail Address:
kelly.roberts@brandenburgtel.com
Note(s):
Mail requests to:
P.O. Box 599
Brandenburg, KY 40108
Last Updated:
September, 2010

Bresnan Communications, LLC
Contact Name:
Robert Bresnan, Senior Vice President
Online Service Address:  
One Manhattanville Road
Purchase, NY  10577
Phone Number:
914-641-3335
Fax Number:
914-641-3435
Last Updated:
March, 2009

Bright House Networks
Contact Name:
Neustar Legal  Compliance
Online Service:
Bright House Networks Online Service
Online Service Address:  
46000 Center Oak Plaza
Sterling, VA  20168
Phone Number:
877-510-4357
Fax Number:
571-434-3401
Note(s):
Neustar has been contracted by Brighthouse Networks to handle response to most legal process.
Last Updated:
September, 2010

Broadstripe
Contact Name:
Rick Clark
Online Service Address:  
16305 Swingley Ridge Road, Suite 100
Chesterfield, MO  63017
Fax Number:
517-543-8057
Note(s):
All subpoena request should be faxed to 517-543-8057 attn Rick Clark.
Last Updated:
April, 2010

Broadview Networks
Contact Name:
Juline White
Online Service:
broadviewnet.com
Online Service Address:  
800 Westchester Avenue, Suite N
Rye Brook, NY  10573
Phone Number:
914-922-7000
Fax Number:
347-287-0241
Last Updated:
July 2008

Buckeye Cablevision, Inc.
Contact Name:
Paul  Shryock
Online Service Address:  
5555 Airport Highway, Suite 110
Toledo, OH  43615
Phone Number:
419-724-9802
Note(s):
You can fax the subpoena to 419-724-7074 and mail the original to the above address.
Last Updated:
December 2007

Burlington Telcom
Contact Name:
Amber Thibeault, Contract and Governmental Affairs Specialist
Online Service Address:  
200 Church Street, Suite 101
Burlington, VT  05401
Phone Number:
802-846-5031
Fax Number:
802-652-4220
Note(s):
Subpoenas may be hand-delivered to their 200 Church Street location or sent via facsimile at (802) 652-4220.
Last Updated:
August, 2009

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Cable & Wireless, Inc.
SAVVIS
Last Updated:
October, 2004

Cable One
Online Service Address:  
1314 N. Third Street, 3rd Floor
Phoenix, AZ  85004
Phone Number:
602-364-6000
Fax Number:
602-364-6010
Last Updated:
November, 2009

Cablespeed
Phone Number:
410-987-9300
Note(s):
406 Headquarters Drive, Ste. 201
Millersville, Maryland 21108
Last Updated:
July, 2009

Cablevision
Contact Name:
Subpoena Compliance Group 
Online Service:
Cablevision, CSC Holdings Inc/Cablevision Lightpat
Online Service Address:  
1111 Stewart Ave.
Bethpage, New York  11714
USA
Phone Number:
(516) 803-5800
Fax Number:
(516) 803-2990
Last Updated:
June 2008

Carbonite, Inc.
Contact Name:
Jeffrey S. Robinson, VP - Customer Care & Operations
Online Service Address:  
177 Huntington Avenue, 15th Floor
Boston, MA  02115
Phone Number:
617-587-1170
Fax Number:
617-587-1101
E-mail Address:
www.carbonite.com
Last Updated:
March, 2010

Carrollnet
Contact Name:
Nora O'Conner, Vice President
Online Service:
CarrollNet (carroll.com)
Online Service Address:  
905 Main Street
Hackensack, NJ  07601
Phone Number:
201-489-3654
Fax Number:
201-488-1093
Last Updated:
August, 2000

Cavalier Telephone and TV
Contact Name:
Connie Jo Bell, Custodian of Records
Online Service:
Cavalier Telephone and TV
Online Service Address:  
2704 Alt 19 N
Palm Harbor, FL  34683-2639
Phone Number:
727-772-2982
Fax Number:
727-772-2995
E-mail Address:
subpoenaresponse@cavtel.com
Last Updated:
June, 2009

CBEYOND COMMUNICATIONS, LLC
Contact Name:
William Weber
Online Service Address:  
320 Interstate North Parkway, Suite 300
Atlanta, GA  30339
Fax Number:
(678) 424-2500
Last Updated:
October, 2007

CC Communications
Contact Name:
Michelle Gabiola-Rogers, Custodian of Records
Online Service Address:  
1750 W. Williams Ave.
Fallon, NV  89406
Phone Number:
(775) 423-7654
Fax Number:
(775) 423-0289
Last Updated:
May, 2009

Cebridge Connections (changed to SuddenLink)
Contact Name:
Laberta Lewis
Online Service:
SuddenLink Internet Services
Online Service Address:  
12444 Powerscourt Dr., Ste 140
St Louis, MO  63131
Phone Number:
314-315-9614
Fax Number:
Fax Number: (866) 782-0120
Note(s):


Last Updated:
July 2007

Cellcom
Contact Name:
Bobbi Dohrwardt, Custodian of Records
Online Service Address:  
1580 Mid Valley Drive
De Pere, WI  54115-8193
Fax Number:
920-617-7549
Last Updated:
04/08

Centenial Wireless
Contact Name:
Rick Lessing, Custodian of Records
Online Service Address:  
3811 Illinois Rd. Ste 212
Ft. Wayne, Indiana  46804
Fax Number:
260-436-2068
Last Updated:
January, 2007

Central Texas Communications
Contact Name:
Jimmy Horton
Online Service:
CenTex.net
Online Service Address:  
P.O. Box 627
Goldthwaite, TX  77844
Phone Number:
1-800-535-8904
Fax Number:
325-938-5606
Last Updated:
04/08

CenturyTel
Contact Name:
Deborah Middleton
Online Service:
CenturyTel
Online Service Address:  
100 CenturyTel Drive
Monroe, Louisiana  71203
Phone Number:
318-340-5359
Fax Number:
913-254-5800
Note(s):
Note: Will accept faxed subpoena
Last Updated:
September, 2010

Chambers Cable of Sunriver
Online Service:
Chambers Cable of Sunriver
Online Service Address:  
2 Venture Lane P.O. Box 3275
Sunriver, OR  97707
Phone Number:
541-593-1296
Fax Number:
541-593-1001
E-mail Address:
support@chamberscable.com
Last Updated:
March, 2010

Charter Communications, Inc
Online Service:
Charter Communications, Inc
Online Service Address:  
12405 Powerscourt Drive
St.Louis, MO  63131
Phone Number:
314-543-5754
Fax Number:
314-909-0609
Note(s):
EMERGENCY REQUESTS: All emergency information requests, i.e., involving immediate danger of death or serious physical injury, must be phoned in to:

866-894-0103
Last Updated:
June, 2009

Chek.com
Online Service Address:  
465 Main Street, Suite 800
Buffalo, NY  14203
Phone Number:
716-853-1362
Fax Number:
716-332-0081

China Link Networks Service, Inc.
Contact Name:
Leo Seto
Online Service:
CNlink Networks, Inc.
Online Service Address:  
1276 East Colorado Blvd. Suite 202
Pasadena, CA  91106
Phone Number:
626-535-0888
Fax Number:
626-535-0968
Note(s):
Note: Provides proxy service for mainland China. IP may be for service provided to a domestic account or mainland China account. Leo will advise whether it is a proxy service or a domestic account over the phone.




Last Updated:
July 2007

CIMCO Communications, Inc.
Phone Number:
877-691-8080
Fax Number:
630-691-6130
Note(s):
1901 S. Meyers Rd, 7th Floor
Oakbrook Terrace, IL 60181
Last Updated:
July, 2009

Cincinnati Bell Fuse.Net
Contact Name:
Custodian of  Records
Online Service:
Cincinnati Bell Telephone, Inc.
Online Service Address:  
221 East 4th Street, Room 103-720
Cincinnati, OH  45202
Phone Number:
513-397-6800
Fax Number:
513-381-5352
Last Updated:
September, 2010

Citizens Bank
Contact Name:
Mark Maselli, Keeper of Records
Online Service Address:  
1 Citizen Drive, Attn: Mailbox ROP 210
Riverside, RI  02915
Fax Number:
401-282-5661
Last Updated:
August, 2010

CJB.net
Contact Name:
Eric Grimm
Online Service Address:  
320 South Main St.
Ann Arbor, MI  48107
Phone Number:
734-332-4900
Fax Number:
734-332-4901
Note(s):
Christopher J. Butdorf (owner)
Last Updated:
August, 2002

Classified Ventures Corporate Headquarters
Online Service Address:  
175 W. Jackson, 8th Floor
Chicago, IL  60604
Phone Number:
312-601-5000
Note(s):
Classified Ventures owns / operates and does business as:
- cars.com
- apartments.com
- newcars.com
- homegain.com
- homefinder.com
Last Updated:
December, 2009

Classified Ventures, LLC
Contact Name:
Neil Hayes, Investigations / Legal Contact
Phone Number:
312-601-6025
E-mail Address:
nhayes@classifiedventures.com
Last Updated:
December, 2009

ClearSkye Communications Inc
Contact Name:
Jody Butler
Online Service:
ClearSkye Communications
Online Service Address:  
4042 S. Demaree, Suite #B
Visalia, California  93277
USA
Phone Number:
800-523-3514
Fax Number:
559-625-2918
Last Updated:
September 2006

Clearsource, Inc.
Contact Name:
Matt Tankesley, VP Information & Broadband Data System
Online Service:
Clear Source, Inc.
Online Service Address:  
1825-B, Suite 100
Austin, TX  78758
Phone Number:
512-381-7303
Fax Number:
512-381-1966

Cleartel Communications
Phone Number:
888-612-4226
Fax Number:
877-612-3027
E-mail Address:
SUPRAREGULATORY@CLEARTEL.COM
Note(s):
REGULARTORY AFFAIRS SUPERVISOR
12124 HIGH TECH AVENUE, SUITE 100
ORLANDO, FL 32817
Last Updated:
July, 2009

Clearwire
Online Service:
Subpoena Compliance
Online Service Address:  
4400 Carillon Point
Kirkland, WA  98033
Phone Number:
571-490-8713
Fax Number:
571-490-8494
Note(s):
Please note, Clearwire may only retain customer network/connection logs for seven (7) days. Search results for network logs beyond seven days may not be available.

Please direct any questions to Caylin Richardson at 571-490-8713.

For life or death emergency requests, please contact Joe Sutton directly at 425-766-5474.
Last Updated:
June, 2010

Cogeco Cable
Contact Name:
Mike Coltart, Manager, OSS, Security and CSG
Online Service Address:  
297 Front Street
Belleville, Ontario K8N 2Z9
CANADA
Phone Number:
613-968-2495 ext. 23
E-mail Address:
Mike.coltart@cogeco.com
Last Updated:
August, 2010

Columbus Networks Corporation #205
Online Service Address:  
478 Benard Avenue
Kelowna, British Columbia   V1Y6N7
Last Updated:
September, 2009

Comcast Cable Communications
Online Service:
Legal Response Center
Online Service Address:  
650 Centerton Road
Moorestown, NJ  08057
Phone Number:
856-317-7272
Fax Number:
866-947-5587
Note(s):
Additional Contact Information:

Colin Padgett
colin.padgett@cable.comcast.com

Law Enforcement Compliance call 866-947-8572. You have to leave a message and are promised a return phone call in 24 hours.


856-317-7272 (Network Abuse/Policy Enforcement Group)

Comcast’s operations are divided into two groups – an IP services group that handles all Internet related matters (Sharma’s team in NJ) and a legal demands group that handles everything else (located in CO).

Comcast Response Center
877-249-7306
For emergency response ONLY! (Missing or Abducted Children) Not to check on subpoena!
Last Updated:
August, 2010

Commspeed LLC
Online Service:
Subpoena Department
Online Service Address:  
P.O.Box 3350
Carefree, AZ  85377-3350
Fax Number:
480-596-2973
Last Updated:
May, 2010

Communications Page Plus
Note(s):
See Start Wireless Group, Inc.
Last Updated:
September, 2010

Comporium
Contact Name:
Donna Willis
Online Service Address:  
330 E. Black Street
Rock Hill, SC  29730-5377
Phone Number:
803-326-7110
Fax Number:
803-326-7154
Note(s):
ISP requires the ORIGINAL SIGNATURE on all Court Orders/subpoenas/search warrants. ISP will not accept information requests via fax or email. Contact Ms. Willis for additional information.
Last Updated:
July, 2009

CompuServe Interactive Services, Inc.
Online Service:
CompuServe Interactive Services, Inc.
Note(s):
See AOL
Last Updated:
March, 2009

Concord Telephone Exchange
Contact Name:
Nicole Mauritz, Legal Department
Online Service:
TDS Telecommunications Corp., Custodian of Records
Online Service Address:  
25 Junction Road
Madison, WI  53717
Phone Number:
(608) 664-4159
Fax Number:
(608) 299-3743
Note(s):
TDS is parent company of Concord Telephone Exchange
Last Updated:
June, 2009

Cool.com
Contact Name:
Timothy Lee, Administrative Contact, Technical Contact
Online Service:
cool.com
Online Service Address:  
PO Box 3161
Bellevue, WA  98009
Phone Number:
206-696-2664
Fax Number:
801-749-3601
Note(s):
**Legal Rep: Steve Mutkoski Preston, Gates, and Ellis 206-467-7620** (can just fax to Timothy Lee)
Last Updated:
August, 2000

Cordia Communications Corporation
Contact Name:
Anna Fernandes
Online Service:
Cordia Communications Corporation
Phone Number:
914-948-5550
Fax Number:
775-330-2751
E-mail Address:
afernandes@cordiacorp.com
Last Updated:
June, 2009

Corporation Commerciale Canadienne
E-mail Address:
direction.ccccanada@yahoo.ca`
Note(s):
Corporation Commerciale Canadienne
140, rue O'Connor, 9ème étage
Ottawa (Toeonto) KA 0R5
CANADA
Last Updated:
June, 2009

COVAD
Online Service:
COVAD Communications
Online Service Address:  
2220 O'Toole Avenue
San Jose, CA  95131-1326
Phone Number:
Legal – 408-952-6485
Fax Number:
408-952-7539
Last Updated:
February, 2010

COX Communications
Contact Name:
Saquonna Riley
Online Service:
cox.net
Online Service Address:  
1400 Lake Hearn Drive
Atlanta, GA  30319
Phone Number:
404-269-6841
Fax Number:
404-269-1898
E-mail Address:
SubpoenaResponse@cox.com
Note(s):
Voice messages will be returned within 1 business dayCox Communications and it's subsidiaries will accept service of subpoenas, warrants, and court orders by FAX at the above number.

For for legal compliance call: 404-269-0100

Further information can be obtained at:

http://www.cox.com/policy/leainformation/
Last Updated:
June, 2010

Craigslist
Contact Name:
Clint Powell, Customer Service Manager
Online Service:
Craigslist
Online Service Address:  
1381 9th Avenue
San Francisco, CA  94122
Phone Number:
415-566-6394, ext. 115
Fax Number:
415-504-6394
E-mail Address:
clint@craigslist.org
Note(s):
Joseph Hynes ext. 117 legal compliance dept.
Last Updated:
August, 2009

Cricket Wireless
Online Service Address:  
5887 Copley Drive
San Diego, California  92111
USA
Phone Number:
858-882-9301
Fax Number:
858-882-9237
Last Updated:
September, 2009

CVS Pharmacy
Contact Name:
John Trusch, Regional Loss Prevention Manager
Online Service:
CVS Caremark
Fax Number:
401-652-1097
E-mail Address:
jjjtrusch@cvs.com
Last Updated:
April, 2010

CWIE Holding Company, Inc.
Contact Name:
Thomas Fisher
Phone Number:
480-449-7761
Fax Number:
480-449-8814
E-mail Address:
tomf@cavecreek.com
Note(s):
2353 W. University Dr.
Tempe, Arizona 85281
Last Updated:
July, 2009

Cybergate
Contact Name:
Teresa Israels
Online Service Address:  
1301 West Newport Center Dr.
Deerfield Beach, FL  33442
Phone Number:
954-429-8070
E-mail Address:
security@gate.net

Cybersource
Contact Name:
Gam Chan
Online Service:
Cybersource.com
Phone Number:
650-965-6000
Fax Number:
650-625-4408
Note(s):
1295 Charleston Rd
Mountain View Ca. 94043
Last Updated:
June. 2006

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Daimler Financial (Mercedes Benz Financial)
Contact Name:
Kevin B. Leach, EnCE
Online Service Address:  
13650 Hertiage Parkway
Fort Worth, TX  76177
Phone Number:
817-224-5883
Fax Number:
877-349-3976
E-mail Address:
kevin.b.leach@daimler.com
Last Updated:
December, 2009

Dakota Communications
Contact Name:
Phil Grant
Online Service:
Dakotacom.net
Online Service Address:  
5055 East Broadway, Suite A110
Tucson, AZ  85711
Phone Number:
520-624-6691
Fax Number:
520-745-3833
E-mail Address:
pam@dakotacom.net
Note(s):
Main number: 520-745-3900

Delhaize America LLC
Contact Name:
Tim Shipman , Dir. Corporate Investigations and Crisis Mgmt
Online Service:
Delhaize America LLC
Online Service Address:  
2110 Executive Drive
Salisbury, NC  28145
Phone Number:
704-310-3342
Fax Number:
704-645-4115
E-mail Address:
timshipman@foodlion.com
Last Updated:
October, 2010

Dell Corporation
Contact Name:
Janis Greer, Fraud Division
Phone Number:
(512) 723-9216
E-mail Address:
janis_greer@dell.com
Note(s):
Other Contacts:

Jeff Foster at Dell Global Security at (512) 723-4534
Last Updated:
June, 2009

Delta Airlines
Contact Name:
Judy Gorham
Online Service Address:  
P.O. Box 20574
Atlanta, GA  30320
Fax Number:
404-715-2233
Last Updated:
October, 2009

DHL Express
Contact Name:
Larry Neushotz, Head of DHL Security
Online Service:
DHL Express
Phone Number:
(718) 995-0001
E-mail Address:
Larry.Neushotz@dhl.com
Last Updated:
March, 2009

Digital Fiber Network
Contact Name:
Lowell Stone
Online Service:
Digital Fiber Network
Online Service Address:  
300 West Osborn Road #108
Phoenix, AZ  85013
Phone Number:
602-285-1144
Fax Number:
602-285-1155
E-mail Address:
lowell@dfni.com

Digital Path Networks
Online Service Address:  
275 Airport Blvd., #500
Chico, CA  95973
Phone Number:
530-571-7500
Fax Number:
530-899-7787
Last Updated:
September, 2009

Digital River Inc.
Contact Name:
Jessica Burnett, Investigations Contact
Online Service Address:  
9625 West 76th Street
Eden Prairie, MN  55344
Phone Number:
952-253-1234
Fax Number:
952-253-8398
Note(s):
(third-party billing for websites, online gaming, etc).
Last Updated:
October, 2009

DirecPath
Contact Name:
Bob Tunis
Phone Number:
404-961-7036
Fax Number:
404-961-7060
Note(s):
P.O. Box 2224
Birmingham, AL 35246

DirecPath acquired a company formerly known as Biltmore Communications.
Last Updated:
June, 2009

Direct TV
Online Service:
Direct TV
Online Service Address:  
P.O. Box 92642
Los Angeles, CA   90009-9642
Phone Number:
310-964-5000
Fax Number:
310-964-3180
Note(s):
Ask for Legal Department when calling.

Law Enforcement call 800-598-3790.
Last Updated:
October, 2009

DirecWAY (Hughes Network Services)
Contact Name:
Phil O'Brian
Online Service Address:  
11717 Exploration Drive
Germantown, MD  20876
Phone Number:
301-428-5500
Fax Number:
301-601-6399
Note(s):
Fax subpoenas and court orders to 301-601-6399.
Last Updated:
April, 2010

Discover Card
Contact Name:
Dan Castro, LE Liaison
Phone Number:
805-389-6903
E-mail Address:
dancastro@discover.com
Last Updated:
September, 2009

Dish Network
Online Service Address:  
9601 A. Meridian Blvd.
Englewood, Colorado  80112
Phone Number:
303-723-1000 (Corporate)
Fax Number:
720-514-6359 (Theft Inv. Fax)
Note(s):
Will accept Subpoenas by fax. Send Attn: CMO-ID Theft Investigation Team
Last Updated:
March, 2009

DLP Technologies Incorporated
Contact Name:
Lee Penn
Online Service:
DLP Technologies, Inc.
Online Service Address:  
7444 Jager Court
Cincinnati, OH  45230
Phone Number:
513-232-7791
Fax Number:
513-232-7801

Donet
Contact Name:
David Mezera
Online Service:
The Dayton Ohio Network
Online Service Address:  
1425 Arbor Avenue
Dayton, OH  45420
Phone Number:
937-256-7288
Fax Number:
937-258-5331
E-mail Address:
dmezera@donet.com

Dotster, Inc.
Online Service Address:  
P.O. Box 821066
Vancouver, WA  98682
Fax Number:
360-253-4234
Last Updated:
04/08

Doylestown Communications, Inc.
Contact Name:
Alex Desberg
Online Service:
Doylestown Communications Inc. d/b/a Ohio.net
Online Service Address:  
37 East Marion Street
Doylestown, OH  44230
Phone Number:
888-881-0805
Fax Number:
330-658-0123
Last Updated:
February, 2004

DSL Extreme
Contact Name:
Customer  Service
Online Service Address:  
21540 Plummer Street, Suite A
Chatsworth, CA  91311
Phone Number:
800-774-3379
Fax Number:
818-206-0326
Note(s):

Mailing Address:
DSL Extreme
P.O. Box 221050
Salt Lake City, UT 84122

Modem Returns:
DSL Extreme
21540 Plummer Street - Suite A
Chatsworth CA, 91311
Last Updated:
August, 2009

Dynamic Network Services, Inc.
Contact Name:
Thomas Daly, Chief Infrastructure Officer
Online Service:
Dynamic Network Services, Inc.
Online Service Address:  
1 Sundial Ave, Suite 301
Manchester, NH  03103
Phone Number:
603-668-4998
Fax Number:
603-668-6474
E-mail Address:
tom@dyndns.org
Last Updated:
February, 2005

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Earthlink, Inc.
Contact Name:
Fay Slaveikis
Phone Number:
404-748-7587
Fax Number:
404-287-4905
E-mail Address:
schulzfay@corp.earthlink.net
Note(s):
Subpoena Compliance
1375 Peachtree St. NE - Level A
Atlanta, GA 30309
Last Updated:
June, 2009

Earthlink/Mindspring
Contact Name:
Candida Gibson, Compliance Counsel
Online Service:
Earthlink Network, Inc.
Online Service Address:  
Earthlink Legal Dept., 1375 Peachtree St., NE - Level A
Atlanta, GA  30309
Phone Number:
(404) 748-6191
Fax Number:
(404) 892-7616
E-mail Address:
Gibsonc@corp.earthlink.net
Note(s):
Subpoenas and search warrants can be faxed or mailed.
Last Updated:
February, 2009

EBay
Contact Name:
eBay/PayPal FIT 
Online Service:
Ebay/PayPal
Online Service Address:  
2211 North First Street
San Jose, CA  95131
Phone Number:
408-967-9919
Fax Number:
408-967-9915
E-mail Address:
stopfraud@ebay.com
Note(s):
In efforts to become more efficient in providing records and to ensure that we are processing requests from our Law Enforcement Partners in the quickest possible time. We have implemented a new electronic method for you to submit your Subpoenas to us Online. With our current resources we are averaging about 30 days to complete records that have been Faxed, but with our new Law Enforcement eRequest System we will be able to process your request in about 10 Days. Our eRequest system is an easy and secure tool that replaces our fax-based system. We are committed to the highest standards and the goal of being the Best in Class Online partner with Law Enforcement.

It is as easy as 1-2-3 to submit your request:

1. Enter your official email address into our secure system
2. Validate your address with a unique identifier
3. Submit your case on an easy-to-use form
To begin visit our Law Enforcement eRequest System (HTTPS://LERS.CORP.EBAY.COM)
Last Updated:
August, 2010

EBoard
Contact Name:
Gordon  Brott
Phone Number:
617-923-4244
Note(s):
Brad Peterson also a contact.
Last Updated:
August, 2000

Elavon
Contact Name:
Stephen Bellofatto, Director, Loss Prevention-SIU
Online Service Address:  
7300 Chapman Highway
Knoxville, TN  37920-6612
Phone Number:
866-342-5668
Fax Number:
865-403-5756
E-mail Address:
stephen.bellofatto@elavon.com
Note(s):
Site will provide subpeona language upon contact.
Last Updated:
September, 2009

EMBARQ
Online Service:
EMBARQ
Online Service Address:  
5454 W. 110th Street,
Overland, KS  66211
Fax Number:
913-254-5800
Note(s):
Will only accept court orders addressed to Embarq, NOT Embarq Corporation
Last Updated:
September 2007

EMR Data Services/Metrocenter Internet
Contact Name:
Slade Grove
Online Service:
EMR Data Services/Metrocenter Internet
Online Service Address:  
22402 North 19th Avenue
Phoenix, AZ  85027
Phone Number:
623-581-0842
Fax Number:
623-581-9499
E-mail Address:
slade@emrcorp.net

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eNet Inc.
Online Service Address:  
3000 East Dublin Granville Rd
Columbus, OH  43231
Phone Number:
614-794-5971
Fax Number:
614-794-9016

enom.com
Online Service Address:  
15801 NE 24th Street
Bellevue, WA  98008
Phone Number:
425-974-4689
Fax Number:
425-974-4791
E-mail Address:
legal@enom.com
Last Updated:
September, 2010

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Eonet
Contact Name:
Paulette 
Online Service:
EoNet
Online Service Address:  
6380 Phelan Blvd.
Beaumont, TX  7706
Phone Number:
866-914-1700/409-833-1700
Fax Number:
409-833-7612
Last Updated:
January, 2005

Epoch Networks
Contact Name:
Heidi Griffin
Online Service:
Epoch Networks (ENI.NET)
Online Service Address:  
555 Anton Blvd.
Costa Mesa, CA  92626
Phone Number:
949-474-4950
Fax Number:
714-327-2031

Equifax
Contact Name:
Attn: Custodian of Records
Online Service:
Equifax Credit Information Services, Inc
Online Service Address:  
1550 Peachtree Street, NW
Atlanta, Georgia  30309
Phone Number:
678-795-7855
Fax Number:
770-612-2744
Note(s):
Contact Info for Latonya Munson :
Phone: 678-587-3199
Fax: 678-795-7954
Last Updated:
January, 2010

Erols Internet/RCN
see RCN
Last Updated:
December, 2001

Esurance
Contact Name:
Dean Cornelison, National Supervising Investigator
Online Service Address:  
P.O. 2890
Rocklin, CA  95677
Phone Number:
800-343-7262, ext. 3446
E-mail Address:
fraud@esurance.com
Note(s):
For assistance ask for the Special Investigation Unit or the Custodian of Records
Last Updated:
March, 2010

Eudoramail
see Qualcomm, Inc.
Last Updated:
November, 2000

Evertek Inc.
Contact Name:
Roxanne White, General Manager
Phone Number:
712-834-2255
E-mail Address:
rwhite@evertek.net
Note(s):
216 N. Main St.
Everly, IA

Jerry Weatherman-Network Administrator.
Last Updated:
June, 2009

Everyone's Internet Inc.
Contact Name:
Chris Newcomb
Online Service:
Everyone's Internet (EV1.Net, EV1 Servers.Net)
Online Service Address:  
390 Benmar, Suite 200
Houston, TX  77060
Phone Number:
713-579-2851
Fax Number:
713-554-5527
Last Updated:
Decemeber, 2004

Excite, Inc.
Contact Name:
Annie Cappeller, Custodian of Records
Online Service:
The Excite Network (excite.com among others)
Online Service Address:  
1 Bridge Street, Suite 42
Irvington, NY  10533
914-826-2087
Last Updated:
January, 2004

Exodus Communications, Inc.
Online Service:
Exodus Communications, Inc.
Online Service Address:  
2831 Mission College Blvd.
Santa Clara, CA  95054
Phone Number:
1-888-2-EXODUS
E-mail Address:
abuse@exodus.net
Last Updated:
October, 2001

Exp.net
Contact Name:
Robert Bentz
Online Service:
exp.net
Online Service Address:  
755 S.11th Street, Suite 247
Beaumont, Texas  77701
Phone Number:
409-832-4046/888-832-4046
E-mail Address:
support@exp.net
Last Updated:
January, 2005

Expedia.com
Contact Name:
Expedia Corpoerate Legal Department
Online Service:
Expedia.com
Online Service Address:  
3150 139th Avenue, SE, Bldg. 4, 5th Floor
Bellevue, WA  98005
Phone Number:
425-679-7251
Last Updated:
September, 2010

Expedient Internet Services
Contact Name:
Philip Stockmal
Fax Number:
412-774-2828
E-mail Address:
philip.stockmal@expedient.com
Note(s):


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fabulous.com
Online Service:
Fabulous.com Pty Ltd
Online Service Address:  
Level 10, 243 Edward Street
Brisbane Queensland4000
Australia
Phone Number:
+61 7 3007 0070
E-mail Address:
support@fabulous.com
Note(s):
Postal Address:
GPO Box 278
Brisbane QLD 4001
Australia

Fax:
US Residents: 800-289-5991
Outside US: + 61 7 3007 0075
Last Updated:
August, 2010

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Facebook, Inc.
Contact Name:
Security Department/ Custodian of Records
Online Service Address:  
1601 S. California Avenue
Palo Alto, CA  94304
Fax Number:
650-644-3229
E-mail Address:
subpoena@facebook.com
Note(s):
Requests may be faxed, emailed, or mailed.

The number to call to check the status of warrants 650- 543-4938.

For law enforcement emergency contact only, email: subpoena@facebook.com and type “EMERGENCY MATTER” in the subject heading.
Last Updated:
August, 2010

Fairpoint Communctions, Inc.
Contact Name:
Susan Sowell, Vice President and Assistant General Counsel
Phone Number:
704-227-3647
Fax Number:
704-344-1594
E-mail Address:
ssowell@fairpoint.com
Note(s):
521 East Morehead Street
Suite 250
Charlotte, NC 28202
Last Updated:
June, 2009

Farmers Telephone Cooperative
Phone Number:
803-469-2525
Fax Number:
843-382-4040
Note(s):
1101 E. Main Street
Kingstree, SC 29556
Last Updated:
July, 2009

Fastnet Internet Solutions
Contact Name:
Mike Najarian, Director Network Engineering
Online Service:
FastNet Internet Solutions
Online Service Address:  
3864 Courtney St.
Bethlehem, PA  18017
Phone Number:
1-888-321-3278
Fax Number:
610-807-0904
Last Updated:
August, 2003

FDCServers.net LLC
Contact Name:
"Abuse" 
Online Service Address:  
141 W. Jackson Blvd., #1135
Chicago, IL  60604
Phone Number:
312-786-1695
Fax Number:
312-786-1693
Last Updated:
April, 2010

FedEx
Contact Name:
Security Office
Online Service Address:  
3620 Hacks Cross Road, Bldg B, 3rd Floor
Memphis, TN  38125-8800
Phone Number:
800-872-8025
Note(s):
For FedEx Express subpoenas contact Tracey Ferrara: 901-434-8568.

For FedEx Ground or Home Delivery contact Janet Cleversy: 412-859-5830
Last Updated:
October, 2009

FedEx Office & Print Services Inc.
Contact Name:
Linda McVicker, Custodian of Records
Online Service Address:  
3 Galleria Tower, 13155 Noel Road, Ste 1600
Dallas, TX  75240
Phone Number:
214-550-7688
Fax Number:
214-550-7460
Last Updated:
August, 2009

Flashnet Prodigy
see 'Internet Services'
Last Updated:
October, 2004

Florida Digital Network Company
Contact Name:
Matthew Feil
Online Service:
Florida Digital Network Company
Online Service Address:  
390 North Orange Avenue, suite 2000
Orlando, FL  32801
Phone Number:
904-425-6100 or 888-531-8324
Fax Number:
407-835-0309
E-mail Address:
mfeil@floridadigital.net
Last Updated:
January, 2001

Food Lion LLC
Online Service:
Food Lion LLC
Note(s):
See Delhaize America LLC.
Last Updated:
October, 2010

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formspring.me
Contact Name:
Michelle Cardinal, Attn: Custodian of Records
Online Service:
formspring.me
Online Service Address:  
182 Howard Street
San Francisco, CA  94105-1611
Phone Number:
415-817-9966
Fax Number:
888-688-5964
E-mail Address:
legal@formspring.me
Note(s):
Moved to the San Francisco area in May 2010.
Last Updated:
August, 2010

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Fortress ITX
Contact Name:
Steve Bley
Online Service Address:  
100 Delawanna Avenue, Suite 200
Clifton, NJ  07014
Last Updated:
May 2007

Freedrive, Inc.
Contact Name:
Nick Avgerinous, General Counsel
Online Service:
Freedrive, Inc.
Online Service Address:  
901 West Jackson, Suite 205
Chicago, IL  60607
Phone Number:
312-455-9800
Fax Number:
312-455-9900
Last Updated:
August, 2000

FreeI.Net
Contact Name:
Michelle Proper
Online Service:
FreeI.net
Online Service Address:  
2505 South 320th Street, Suite 200
Federal Way, WA  98003
Phone Number:
253-796-6500
Fax Number:
413-812-9572
Note(s):
Fax and hard copy!
Last Updated:
August, 2000

Friendster
Contact Name:
Karen Visnick
Online Service:
Friendster.com
Fax Number:
650-964-4966
Note(s):
800 West El Camino Real, Suite #170
Mountain View, CA 94040
Last Updated:
July, 2009

Front Range Internet, Inc.
Contact Name:
Andy Neely, VP Technical Operations
Online Service:
Front Range Internet, Inc.
Online Service Address:  
213 Linden Street, Suite 200
Fort Collins, CO  80524
Phone Number:
970-212-0700
Fax Number:
970-224-3883
E-mail Address:
neely@frii.net
Last Updated:
August, 2003

Frontier Communications, Legal
Contact Name:
Holly James
Online Service:
Frontier Communications
Online Service Address:  
180 S. Clinton Avenue
Rochester, NY  14646
Phone Number:
585-777-7041
Fax Number:
585-263-9986
Note(s):
Formerly known as Epix Internet Service
Last Updated:
March, 2010

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Gaia
Phone Number:
408-436-9205
Fax Number:
408-573-1045
Note(s):
For Subpeonas, Warrants and records preservation requests: Please fax a copy for immediate consideration as well as mail a hard copy or have delivered via appropriate mechanism.

All requests and/or affidavits that Gaia Online receives can and will be notarized on site per each individual request.
Last Updated:
04/08

Galvestonbay.net
Contact Name:
Tommy Waldrop
Online Service:
Galvestonbay.net
Online Service Address:  
2951 Marina Bay Drive, #130-310
League City, TX  77573
Phone Number:
281-334-5019
Fax Number:
281-538-6880
Last Updated:
January, 2004

Gay.com (Here Media Inc.)
Contact Name:
Joan Danto, Sr. V.P. Business and Legal Affairs
Online Service:
gay.com
Online Service Address:  
10990 Wilshire Blvd., 18th floor
Los Angeles, CA  90024
Phone Number:
310-806-4288
Fax Number:
310-806-4268
E-mail Address:
Joan.danto@heremedia.com
Last Updated:
October, 2009

General Communication, INC
Contact Name:
Bill Stringham
Phone Number:
907 868 5318
Fax Number:
907 868 9547
Last Updated:
July 2008

Get There LP
Contact Name:
Shannon McCallum
Online Service:
400 Internet-based travel-related web sites
E-mail Address:
shanmac@sprintmail.com/lpruitt@getthere.com
Last Updated:
October, 2001

Giganews
Contact Name:
Ronald Yokubaitis
Online Service Address:  
2700 Via Fortuna, Suite 500
Austin, TX  78746
Phone Number:
512-684-9910
Fax Number:
512-684-9741
E-mail Address:
carmen@gignews.com
Last Updated:
October, 2009

Global Crossing
Contact Name:
Andrew Ramsey, Manager, Policy Enforcement
Online Service:
Global Crossing
Online Service Address:  
14605 South 50th Street
Phoenix, AZ  85044-6471
Phone Number:
602-357-6123
Fax Number:
602-357-6322
E-mail Address:
andrew.ramsey@globalcrossing.com
Note(s):
(gblx.net, globalcrossing.net, globalcrossing.com, quza.net, radicalinternet.com, ixnet.com, ipc.com)
GlobalCenter (globalcenter.net)
Primenet (primenet.com)
Last Updated:
March, 2002

GlobalPOPs
Contact Name:
Stephen  Korbett
Phone Number:
866-799-GPOP
Fax Number:
412-379-1005
Note(s):
Eight Penn Center West
Suite 101
Pittsburgh, PA 15276
Last Updated:
July, 2009

Gmail (Google)
Contact Name:
Google Legal  Investigations Support
Online Service:
GMail
Online Service Address:  
1600 Amphitheatre Parkway
Mountain View, CA  94043
Phone Number:
650-253-3425
Fax Number:
650-249-3429
E-mail Address:
legal-support@google.com
Last Updated:
March, 2010

GMX Internet Services, Inc.
Contact Name:
c/o Legal  Compliance
Online Service Address:  
701 Lee Road, Suite 300
Chesterbrook, PA  19087
Fax Number:
610-560-1501
Last Updated:
February, 2010

GNAX.Net
Online Service:
Global Net Access, LLC
Online Service Address:  
1100 White Street, SW
Atlanta, GA  30310
Phone Number:
404-230-9150
Fax Number:
404-230-9149
E-mail Address:
info@gnax.net
Last Updated:
September, 2010

Go.com
Contact Name:
Rusty Duncan
Online Service Address:  
1399 Moffett Park Dr.
Sunnyvale, CA  94089
Phone Number:
408-543-6430
Fax Number:
408-734-9355
Last Updated:
October, 2001

GO2Net, Inc.
Contact Name:
Ethan Caldwell, General Counsel
Online Service:
Go2Net, Inc.
Online Service Address:  
999 Third Avenue, Suite 1700
Seattle, WA  98104
Phone Number:
206-447-1595
Fax Number:
206-447-1620
Last Updated:
August, 2000

GoDaddy.com
Contact Name:
Bob Parsons, President
Online Service:
godaddy.com
Online Service Address:  
14455 N. Hayden Road, Suite 160
Scottsdale, Arizona  85260
Phone Number:
480-505-8828
Fax Number:
480-624-2546
E-mail Address:
president@godaddy.com
Note(s):

Compliance Department:
GoDaddy.com, Inc.
14455 N. Hayden Road, Suite 219
Scottsdale, Arizona 85260

Criminal subpoena can be faxed to:(480) 624-2546
Attn: Compliance Department
Last Updated:
November, 2009

Google, Inc.
Contact Name:
Google Legal Investigations Support
Online Service Address:  
1600 Amphitheatre Parkway
Mountain View, CA  94043
Phone Number:
650-253-3425
Fax Number:
650-649-2939
E-mail Address:
legal-support@google.com
Note(s):
Custodian of Records Fax: 650-249-3429

Online Service - Google: Search, GMail, Talk, YouTube, Blogger, AdWords, AdSense, Checkout, Orkut, Picasa, Sites, Groups, Docs, Maps, Earth, Video, Android and other Google Services.

YouTube LE Contact:
For International Law Enforcement Only:

The information you have requested is collected and maintained by Google Inc., a US company. As such, we ask that your request be directed to Google Inc. and through the proper legal channel. You may direct further communications to Google Inc. at 1600 Amphitheatre Parkway, Mountain View, California, 94043, US, Phone: 650-253-3425, Fax: 650-469-0622, or by email at lis-global@google.com.

It is Google's policy to require formal legal process in accordance with U.S. law for disclosure of information related to any of our users. That said, we also cooperate with law enforcement investigations in other countries where valid legal process for disclosure of information is provided and such disclosure can be made in compliance with U.S. laws. Towards that end, for basic subscriber information (registration page and recent IP logs) we may accept an Order or Warrant signed by a judge or magistrate in your jurisdiction, or other valid and authenticated legal process. Please forward such process addressed to Google Inc. at the address and/or facsimile number provided above for evaluation. Content requests issued from a non-US government, we understand that such requests should be made in accordance with the Mutual Legal Assistance Treaty (MLAT) or the letters rogatory process. We are not able to provide you with the specific requirements in your jurisdiction, but encourage you to contact counsel for guidance in this process.
Last Updated:
October, 2009

Grand Central Station Internet Services Inc.
Online Service Address:  
PO Box 17881
Shreveport, LA  71138
Phone Number:
318-682-4427
Fax Number:
318-687-2171
E-mail Address:
postmaster@gcstation.net
Last Updated:
October, 2001

Grande Communications
Online Service:
Grande Communications
Online Service Address:  
401 Carlson Circle
San Marcos, Texas  78666
Phone Number:
512-878-4000
Fax Number:
512-878-4017
Last Updated:
March, 2010

Great Works Internet (GWI Net)
Contact Name:
TC Hazzard, Esq., General Counsel
Online Service:
GWI Net (Great Works Internet)
Online Service Address:  
8 Pomerleau Street
Biddeford, ME  04005
Phone Number:
207-286-2054
Fax Number:
207-286-2061
E-mail Address:
abuse@gwi.net, legal@gwi.net
Last Updated:
August, 2000

Green Dot/MoneyPak Credit Cards
Contact Name:
Edna Reynolds, isk Operations Representative
Online Service Address:  
P.O. Box 1187
Monrovia, CA  91017
Phone Number:
626-775-3849
Fax Number:
626-739-2004
E-mail Address:
ereynolds@greendotcorp.com
Note(s):
This site is found to be useful when suspects use stolen credit cards or the scams on Craiglist.
Last Updated:
September, 2010

Greenfield Communications
Online Service:
Greenfield Communications
Online Service Address:  
34112 Violet Lantern, Suite C
Dana Point, CA  92629
Phone Number:
949-248-8898
Fax Number:
949-248-8981
E-mail Address:
info@egreenfield.com
Last Updated:
March, 2010

Grou.ps.com
Contact Name:
Owen Owen Seitel, Esq.
Online Service:
Grou.ps.com
Online Service Address:  
465 California Street, Suite 300
San Francisco, CA  94104
Phone Number:
415-986-2400
Fax Number:
415-392-9259
Last Updated:
April, 2010

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Hannaford Brothers Supermarkets
Online Service:
Hannaford Brothers Supermarkets
Note(s):
See Delhaize America LLC
Last Updated:
October, 2010

Hardy Telecommunications
Contact Name:
Phillip Miller
Online Service:
Hardy Telecommunications
Online Service Address:  
2225 Kimseys Run Road
Lost River, WV  26810
Phone Number:
304-897-7500
Last Updated:
March, 2004

Harvey’s Supermarkets
Online Service:
Harvey’s Supermarkets
Note(s):
See Delhaize America LLC
Last Updated:
October, 2010

Hawk Communications
Contact Name:
Custodian of Records,  Attn: Abuse Department
Online Service:
Hawk Communications aka Joy Internet
Online Service Address:  
3530 Ashford Dunwood Drive
Atlanta, GA  30319
Phone Number:
866-468-6564
Fax Number:
770-349-3415
Last Updated:
January, 2005

Heartland Communications Internet Services (HCIS)
Online Service Address:  
3901 Technology Drive
Paducah, KY  42001
Phone Number:
(800) 203-1853 Toll Free
Fax Number:
270-575-0672
Last Updated:
October, 2009

Hewlett Packard
Contact Name:
Security Investigations 
Phone Number:
(508) 467-3798
Fax Number:
(508) 467-3797
E-mail Address:
security.investigations@hp.com
Last Updated:
November 2006

Hi5 Networks, Inc.
Contact Name:
Attn: Custodian of Records 
Online Service Address:  
55-Second Street, Suite 300
San Francisco, CA  94105
Fax Number:
415-704-3482
Note(s):




Last Updated:
July 2007

High Speed Access Corporation
Contact Name:
John Hundley, General Counsel
Online Service:
High Speed Access Corporation
Online Service Address:  
10300 Ormsby Park Place
Louisville, KY  40223
Phone Number:
502-420-7200
Fax Number:
502-420-7201
Last Updated:
September, 2000

Highland Communications
Contact Name:
Jack Jeffers
Online Service:
Highland Communications
Phone Number:
423-569-3535
Fax Number:
423-569-3024
Note(s):
19790 Alberta St.
Oneida, TN 37841

Toll Free at: 800-555-1205
Last Updated:
June, 2006

Homestead.com Inc.
Contact Name:
Michael Henry, Corporate Counsel
Online Service Address:  
3375 Edison Way
Menlo Park, CA  94025
Phone Number:
650-549-3342
Fax Number:
650-364-7329
E-mail Address:
mhenry@homestead-inc.com

Hood Canal Communications
Online Service:
hctc.com, hcc.net
Online Service Address:  
300 E Dalby Rd
Union, WA  98592
Phone Number:
360-898-2481
Fax Number:
360-898-2244
Last Updated:
06/02/08

Hopewell Family Communications
Contact Name:
Yolanda Miller
Online Service:
Hopewell Family Communications
Online Service Address:  
5350 W.New Market Road
Hillsboro, OH  45133
Phone Number:
937-378-4722

Hotmail
Contact Name:
Custodian of  Records
Online Service:
Microsoft Corporation Online Services
Online Service Address:  
1065 La Avenida, SVC4/1120
Mountain View, CA  94043
Phone Number:
Switchboard: 425-722-1299
Fax Number:
425-708-0096
Note(s):
Phone: 425-722-1299 (law enforcement)
(1 or 0 for emergencies only, or follow the prompts by service for non- emergencies and follow ups)
FAX: 425-708-0096 (preferred service method)
Last Updated:
September, 2010

HSBC Finance Corp.
Contact Name:
ATTN: Customer Resolution Department, Custodian of Records
Online Service Address:  
961 Weigel Drive
Elmhurst, IL  60126
Note(s):
Investigations:
Russ Pungrchar 818-995-7631 Chris Bohn 847-843-4336
Brett Stees 224-544-3532 Fax: 224-552-3532 Brett.a.stees@us.hsbc.com
Deserie Comfort 845-353-7441 Deserie.d.comfort@us.hsbc.com

Subpoenas:
Shahad Mohammed 630-617-2176 (No faxed subpoenas accepted.)

Subpoenas (Mortgages) HSBC Mortgage Services, 636 Grand Regency Blvd., Brandon, FL 33510

Dana St. Clair 813-571-8625

General Mortgage Line 716-841-7651
Last Updated:
November, 2009

Hughes Net
Contact Name:
Phil O’Brian
Phone Number:
301-601-6463
Fax Number:
301-601-6399
Last Updated:
April, 2010

Hurricane Electric
Online Service:
Hurricane Electric
Online Service Address:  
760 Mission Court
Fremont, CA  94539
Phone Number:
510-580-4100
Note(s):
Subpoena Contact:
Benny Ng
Telephone: 510-580-4123
Last Updated:
March, 2010

Hush Mail
Contact Name:
Steve Youngman, Legal Compliance
Online Service:
Hush Mail
Online Service Address:  
Suite 1177, 1100 Meville Street, Box 27
Vancouver, BC  V6E4A6
Canada
Phone Number:
604 687 0591
Fax Number:
604 687 0525
E-mail Address:
syoungman@hushmail.com
Last Updated:
November 2006

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IAC Search and Media
Online Service Address:  
555 12th St. Suite 500
Oakland, CA  94607
Phone Number:
(510)985-7400
Fax Number:
(510)985-7412
Note(s):


IBill
Contact Name:
Subpoena Department 
Online Service:
IBill
Online Service Address:  
2200 SW 10th Street
Deerfield Beach, FL  33442
Fax Number:
954-363-4407
Last Updated:
September, 2003

ICG Netahead Inc.
Contact Name:
Stephanie Rink
Online Service:
ICG Telecom Group Inc.
Online Service Address:  
161 Iverness Dr.
Englewood, CO  80112
Phone Number:
303-208-5368
Fax Number:
303-832-9050
Last Updated:
February, 2004

ICQ
Online Service:
ICQ
Note(s):
See AOL
Last Updated:
March, 2009

Idbeat.com
Contact Name:
Mike Kahn, Operations Manager (for hostdime.com)
Online Service:
Idbeat.com
Online Service Address:  
440 West Kennedy Blvd., Suite 1 (This is temporary until March 2007)
Maitland, Florida  32801
Phone Number:
407-756-1129
Fax Number:
407-386-6513
E-mail Address:
mike.k@hostdime.com
Last Updated:
January, 2007

IDT Inc.
Contact Name:
Soldin McLaughlin
Online Service:
IDT Inc.
Online Service Address:  
520 Broad Street
Newark, NJ  07102
Phone Number:
973-438-4560
Fax Number:
973-438-1455
Last Updated:
February, 2001

IH2000
see EONET

Illinois Centruy Network
Contact Name:
Brian Wanless
Online Service Address:  
120 West Jefferson, Suite B
Springfield, IL  62702
Phone Number:
217-557-6555
Fax Number:
217-557-6550
Last Updated:
August, 2003

IMVU, Inc.
Contact Name:
Brett Durrett
Online Service:
IMVU
Online Service Address:  
411 High Street
Palo Alto, CA  94301
Fax Number:
650-321-7263
Last Updated:
March, 2010

Iname Corporation
see Net2Phone Email
Last Updated:
November, 2000

Inbox.com
Online Service Address:  
999 W. Yamato Road
Boca Raton, FL  33431
Phone Number:
561-989-7400 or 800-544-8000
Fax Number:
561-989-7401
Note(s):
The business that owns and runs Inbox.com is "Xacti". Send search warrants to the above-referenced address.
Last Updated:
December 2007

IND-CO Cable TV
Contact Name:
Ray Lejeune
Online Service:
IND-CO Cable TV
Online Service Address:  
2700 North St. Louis
Batesville, AR  72501
Phone Number:
870-793-4174
Fax Number:
870-793-9679
Last Updated:
September, 2010

Info2000 Corporation
Contact Name:
Larry Hower
Online Service:
Info2000.net
Online Service Address:  
210 S.Mason
Fort Collins, CO  80524
Phone Number:
800-404-3647/970-416-1211

Infospace.com
Online Service:
InfoSpace.com
Online Service Address:  
601 108th Ave, NE
Belleview, WA  98004
Phone Number:
425-201-6100
Fax Number:
425-201-8782
Last Updated:
August, 2003

Inquent (owned by Network Solutions)
Contact Name:
Natalie Sterling
Online Service Address:  
13861 Sunrise Valley Dr. , Suite 300
Herndon, VA  20171
Fax Number:
703-668-5959
Note(s):
Also see Network Solutions.
Last Updated:
04/08

Inreach Internet
Contact Name:
Keith Chiles, Head of IS Department
E-mail Address:
kchiles@inreach.com
Note(s):
Heather Pope - postmaster@inreach.com

Insight Communications
Contact Name:
Marian Wright
Online Service:
Insight Communications
Online Service Address:  
810 7th Ave. 41st Floor
New York, New York  10019
USA
Phone Number:
303-601-7588
Fax Number:
866-604-8176
Note(s):
Alternate Contact:
Gordon Mix
Supervisor Fraud, Abuse, and Secuirty Team
Insight Communications
10200 Linn Station Road, Suite 125
Louisville, KY 40223
Phone: 502-410-7314
Fax: 502-410-7101
Last Updated:
September, 2009

Inter Star Communications
Contact Name:
Andrew Johnson
Online Service:
Inter Star Communications
Online Service Address:  
102 Sampson St.
Clinton, NC  28329
Phone Number:
910-592-8992
Fax Number:
910-592-2908
E-mail Address:
tbest@intrstar.net
Note(s):
or Ted Best

Intermedia Communications, Inc.
Online Service:
Intermedia Communications, Inc.
Note(s):
Intermedia Communications is now part of Verizon Business.
Verizon's legal compliance fax number is 325-949-6916.
Last Updated:
July, 2009

International Telcom Ltd.
Online Service Address:  
417 Second Avenue West
Seattle, WA  98119
USA
Phone Number:
866-312-1598
Fax Number:
866-479-8484
Note(s):
Subpoena Compliance
Last Updated:
June, 2009

Intuit
Contact Name:
Tom Hale, Dir. of Corporate Security, Legal Compliance
Phone Number:
650-944-5180
Fax Number:
858-408-2705
Note(s):
650-944-6911 24/7 emergency
Last Updated:
September, 2009

Iowa Network Services, Inc.
Contact Name:
James Turner
Online Service:
Iowa Network Services, Inc.
Online Service Address:  
321 8th Street
Des Moines, IA  50309
Phone Number:
800-205-1110
Fax Number:
515-830-0552

Iowa Telecom
Contact Name:
Julie Walker
Online Service:
http://www.iowatelecom.com/
Phone Number:
641-787-2476
Fax Number:
641-787-2593
Note(s):
PO Box 1046
Newton, IA 50208-1046
Last Updated:
May, 2010

Iowa Wireless dba iWireless
Online Service:
www.iwireless.com
Online Service Address:  
4135 NW Urbandale Drive
Urbandale, Iowa  50322
Phone Number:
1-888-550-4497
Fax Number:
515-258-7200
Last Updated:
November 2007

Ipass, Inc.
Contact Name:
Jennifer Ulveling, Director of Contracts & Corporate Counsel
Online Service:
Ipass, Inc.
Online Service Address:  
3800 Bridge Parkway
Redwood City, CA  94065
Phone Number:
650-318-0430

iPowerWeb, Inc.
Contact Name:
Christopher Gonzalez, General Counsel
Online Service:
iPowerWeb, Inc.
Online Service Address:  
2800 28th Street, Suite 205
Santa Monica, CA  90405
Phone Number:
888-511-4678
Fax Number:
781-998-8340
E-mail Address:
legal@ipowerweb.com
Last Updated:
August, 2010

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Itsyourdomain.com
Fax Number:
416-352-0113
Note(s):
96 Mowat Ave
Toronto Canada M6K3M1
Last Updated:
July, 2009

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JAB Wireless, Inc
Online Service:
JAB Wireless, Inc
Online Service Address:  
400 Inverness Parkway, Suite 330
Englewood, CO  80112
Phone Number:
413-496-9474
Fax Number:
720-733-0849
E-mail Address:
legalnotices@JABBroadband.com
Last Updated:
August, 2010

Juno Online Service
Contact Name:
Wilson Linh, Custodian Of Records
Online Service:
Juno Online Service, Juno.com
Online Service Address:  
2 Executive Drive, Ste 820
Fort Lee, NJ  07024
Phone Number:
212-597-9647
Fax Number:
212-597-9125
Note(s):
Juno also requests a mailed copy of the subpoena.
Last Updated:
06/27/08

Justice.com
Contact Name:
Leah Brecunier, Legal Assistance
Phone Number:
415-344-5528
Fax Number:
415-808-8883
E-mail Address:
lbrecunier@cp.net
Last Updated:
October, 2001

  Back to top

Kivera Inc.
Phone Number:
510-763-3300
Fax Number:
510-496-0820
Note(s):
300 Lakeside Drive, 10th floor
Oakland, CA 64612
Last Updated:
July, 2009

Knology
Contact Name:
Jason Griggs
Online Service Address:  
1241 OG Skinner Dr
Westpoint, GA  31833
Phone Number:
706-645-8180
Fax Number:
706-645-0148
Last Updated:
04/08

Kohl’s
Contact Name:
Lewis Godwin, Loss Prevention Supervisor
Online Service:
Kohl's Store #720
Phone Number:
919-489-1116
Note(s):
Kohl's Department Stores #0183
Bobby Grantham
Loss Prevention Supervisor
D-10 Organized Retail Crime Captain
Fayetteville, North Carolina
(910) 867-1246
Last Updated:
April, 2010

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Laposte
Online Service Address:  
44 Boulevard de Vaugirard
PARIS CEDEX 15, FR  75015
FR
Phone Number:
+33.272687675
Last Updated:
May, 2007

Level 3 Communications
Online Service:
Level 3 Communications
Online Service Address:  
1025 El Dorado Blvd.
Broomfield, CO  80021
Phone Number:
877-877-0648
Fax Number:
720-888-5631
Note(s):
Additional contact: 720-888-1000

Additional Info:
Court Orders can be faxed to the same number of 720-888-5631 (Network Operations Department).

Follow-up on Court Orders that have been sent can be donew by contacing Network Operations Department at 877-877-0648.
Last Updated:
January, 2007

Limestone Networks Inc.
Contact Name:
Attention:  Legal Compliance
Online Service Address:  
400 N. St Paul, Suite 700
Dallas, TX  75201
Phone Number:
214-586-0555
Fax Number:
214-347-4169
Note(s):
Can fax subpoena/court order to them, will return by fax
Last Updated:
December, 2009

Lincoln County Telephone System, Inc.
Contact Name:
John Christian, President
Online Service Address:  
747 Main Street
Pioche, NV  89043
Fax Number:
775-962-5593
Last Updated:
December, 2009

Linden Lab
Contact Name:
Ken Dreifach, Deputy General Counsel
Phone Number:
415-547-7419
E-mail Address:
kend@lindenlab.com
Last Updated:
July, 2009

LinkedIn Corporation
Online Service Address:  
2029 Stierlin Court, Suite 200
Mountain View, CA  94043
Phone Number:
650-687-3600
Note(s):
Legal Department Fax for Subpoenas: 650-810-2897
Last Updated:
September, 2009

Live Deal Inc.
Online Service:
Live Deal Inc.
Online Service Address:  
2550 Walsh Ave, Suite 100
Santa Clara, Ca  95051
Phone Number:
408-855-9988
Fax Number:
408-855-9998
Last Updated:
October 2006

LiveJournal.com
Contact Name:
Mark Ferrell, Legal Compliance
Online Service Address:  
580 Market Street, Suite 500
San Francisco, CA  94104
Fax Number:
415-512-7021
E-mail Address:
mferrell@livejournalinc.com
Last Updated:
June, 2010

LocalNet
Phone Number:
888-488-7265
Fax Number:
800-220-0749
Note(s):
170 Lawrence Bell Drive, Ste. 110
Williamsville, New York 14221
Last Updated:
July, 2009

LogMeIn.com
Contact Name:
Michael Donahue, General Counsel
Online Service Address:  
500 Unicorn Park Drive
Woburn , MA  01801
Fax Number:
781-897-0632
Note(s):
Subpoenas and process to:
Michael Donahue
Fax 781-897-0632

Questions can be directed to: Andy Thompson
781-638-9095 athompson@logmein.com
Last Updated:
April, 2010

Lowes Foods
Contact Name:
Lionel M. Hensely, Organized Retail Theft Agent
Phone Number:
336-406-5391
E-mail Address:
lionel.hensley@lowesfoods.com
Last Updated:
April, 2010

Lycos
Phone Number:
781-370-2700
Fax Number:
781-370-2991
E-mail Address:
abuse@lycos-inc.com
see Terralycos
Last Updated:
June 2007

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MADISON RIVER COMMUNICATIONS
Contact Name:
Felicia Blair
Online Service:
MADISON RIVER COMMUNICATIONS
Online Service Address:  
P.O. Box 430
Mebane, NC  27302
USA
Phone Number:
919-563-8398
Fax Number:
919-563-4993
Note(s):
Note: IP information retained for 14 days
Last Updated:
October 2006

Magnus Net
Contact Name:
Jean Francois
Online Service:
MagnusNet
Online Service Address:  
1201 East Washington Avenue
Gilbert, AZ  85234
Phone Number:
480-892-8186
E-mail Address:
admin@magnusnet.com

Mail.com
Online Service Address:  
1117 East Putnam Avenue #337
Riverside , CT  06878
Phone Number:
425-226-9011
Fax Number:
203-286-1424
Note(s):
Additional Info:

Warrants can be sent to:
Via Email: abuse@corp.mail.com
Via Fax: 310-321-5001
Via Mail:
ATTN: Abuse Department
Mail.com Media Corporation
9800 S La Cienega Blvd. 14th Floor
Los Angeles CA 90301

Mail.com is apparently owned by Outblaze Limited (outblaze.com) in Hong Kong. Turnaround for processing may be several months due to the out of country processing required.
Last Updated:
July, 2009

Mailinator (Manybrain, Inc)
Contact Name:
Paul Tyma
Online Service:
Mailinator.com
Online Service Address:  
2431 Mission Street
San Francisco, CA  94110
E-mail Address:
support@manybrian.com
Last Updated:
June, 2010

MainelyDomains.com
Contact Name:
Jon Gauthier, President/Owner
Online Service:
Mainely Domains Dot Com
Online Service Address:  
14 Church Lane
Otis, Maine  04605
Phone Number:
207-537-5664
Last Updated:
June, 2004

Mapquest
Online Service:
Mapquest
Note(s):
See AOL
Last Updated:
March, 2009

Match.com
Contact Name:
Lorry 
Online Service:
Attn: General Counsel c/o Match.com, LOC
Online Service Address:  
8300 Douglas Avenue
Dallas, TX  75225
Phone Number:
214-576-3236
Fax Number:
214-594-9020
Last Updated:
October, 2010

Mbuzzy
Contact Name:
Ryan Nobrega
Online Service:
Mbuzzy
Online Service Address:  
585 Howard Street
San Francisco, CA  94105
Phone Number:
650-346-2601
E-mail Address:
Ryan@sendmemobile.com
Last Updated:
June, 2009

MCI World Com/UUnet
Online Service:
MCI World Com Dial Up
Online Service Address:  
1000 Holcomb Road
Roswell, GA  30078
Phone Number:
1-800-998-5520
Fax Number:
770-998-9096
Last Updated:
06/02/08

McLeod USA (formally Splitrock)
Contact Name:
Network Security Department 
Online Service:
McLeod USA Company
Online Service Address:  
9012 New Trials Drive
Woodlands, TX  77381
Phone Number:
281-465-1200
Fax Number:
281-465-1957
Last Updated:
October, 2001

Mediacom Communications Corp.
Contact Name:
Bruce Gluckman
Online Service:
Mediacom Communications Corp.
Online Service Address:  
100 Crystal Run Road
Middletown, NY  10941
Phone Number:
845-695-2650
Fax Number:
845-695-2669
Last Updated:
May, 2005

MediaOne/AT&T Broadband
see AT&T Broadband
Last Updated:
November, 2000

Meebo.com
Contact Name:
Corey Herkender
Online Service:
Meebo, Inc.
Online Service Address:  
215 Castro Street
Mountain View, California  94041
USA
Phone Number:
650-237-3130
Fax Number:
650-237-4183
Note(s):
Additional Contact:

Andrea Biondi

Note: Address subpoenas and court orders to the attention of both contacts.
Last Updated:
March, 2010

Metro PCS
Online Service:
MetroPCS
Online Service Address:  
2250 Lakeside Blvd.
Richardson, TX  75082
Phone Number:
800-571-1265
Fax Number:
972-860-2635
E-mail Address:
subpoenas@metropcs.com
Note(s):
It may take anywhere from 1 to 3 days for subpoena or court order requests.

For general questions email: leaquestions@metropcs.com
Last Updated:
August, 2010

Metrocall
Contact Name:
Sophia  Levin
Online Service:
my2way.com
Online Service Address:  
890 Heinberg Street
Pensacola, FL  32501
Phone Number:
800-333-4722
Fax Number:
800-890-7243, ext. 3053
Last Updated:
March, 2002

METROCAST CABLEVISION
Contact Name:
John Rodenhuis, Broadband Operations Manager
Online Service:
metrocast.com
Online Service Address:  
PO Box 1450
Rochester,, NH  03866-1450
Phone Number:
603-330-7702
Fax Number:
603-330-7794
E-mail Address:
lea@metrocast.com
Note(s):
MetroCast Cablevision and MetroCast Communications

E-mail and fax are dedicated for LEA request

Emergency requests may be routed via NOC at 603-332-9646 if there’s no answer at primary number.
Last Updated:
August 2008

Microsoft Corporation
Online Service:
Microsoft Online Services
Custodian of Records
Online Service Address:  
1065 La Avenida, Building #4
Mountain View, CA  94043
Note(s):
Legal documents fax to 425-708-0096 attn: Custodian of Records.

Phone: 425-722-1299 (law enforcement)
(1 or 0 for emergencies only, or follow the prompts by service for non- emergencies and follow ups)
FAX: 425-708-0096 (preferred service method).
Last Updated:
April, 2010

MidContinent Communications
Contact Name:
Marj Johnson
Online Service:
MidContinent Communications
Online Service Address:  
3901 N. Louise Avenue
Sioux Falls, South Dakota  57107
Phone Number:
605-357-5420
Fax Number:
605-330-4083
Note(s):

Last Updated:
June, 2009

Mikrotec Internet Services
Online Service Address:  
1001 Winchester Road
Lexington, KY  40505
Phone Number:
859-225-3298
Last Updated:
March, 2010

MOCOSPACE.com
Contact Name:
Christian Rubio, Director of Community Management
Online Service Address:  
186 South Street, 2nd Floor
Boston, MA  02111
Phone Number:
617-542-1614
Fax Number:
617 542 1633
E-mail Address:
christian@corp.mocospace.com
Note(s):
Mocospace.com subpoena, court order and search warrant
Last Updated:
July, 2009

Modempool.com
Contact Name:
Charlene Palmer
Online Service:
Modempool.com
Online Service Address:  
402 N.Pleasant St.
Jackson, MI  49202
Phone Number:
517-789-5145
Fax Number:
516-787-2327
E-mail Address:
char@modempool.com
Note(s):
Or Robert Whitaker, robt@modempool.com

MODIVA
Contact Name:
Martha Zamarripa
Phone Number:
816-581-0520
Fax Number:
816-581-0445
Last Updated:
04/08

MoneyGram International Inc.
Online Service:
moneygram.com
Online Service Address:  
1550 Utica Ave., SO M.S. G02-1508
Minneapolis, MN  55416
Fax Number:
763-549-7349
Note(s):
Legal Compliance call: 800-328-5678 ext 3385

Service of subpoenas, search warrants and court orders via facsimile, however, the original must also be mailed. Please be specific when requesting IP information to include IP, address, date, time and time zone.
Last Updated:
June, 2009

Moniker Online Services, LLC
Contact Name:
Attn: General  Counsel
Online Service:
Moniker Online Services, LLC
Online Service Address:  
20 SW 27th Avenue, Suite 201
Pompano Beach, FL  33069
E-mail Address:
support@moniker.com
Note(s):
Toll free in the U.S. and Canada: (800)688-6311

Outside the U.S. and Canada: +1(954)861-3500
Last Updated:
August, 2010

MSN
Online Service:
Microsoft Online Services
Custodian of Records
Online Service Address:  
1065 La Avenida, Building #4
Mountain View, CA  94043
Note(s):
Phone: 425-722-1299 (law enforcement)
(1 or 0 for emergencies only, or follow the prompts by service for non- emergencies and follow ups)
FAX: 425-708-0096 (preferred service method)
Last Updated:
November 2007

M-Web
Contact Name:
Rick Stenger
Online Service:
M-Web
Online Service Address:  
Private Bag X14, Tyger Valley 7536
Capetown
South Africa
Fax Number:
+27 21 918 8915

My Way
Contact Name:
Annie Cappeller
Online Service Address:  
1 North Lexington Ave 9th Floor
White Plains, NY  10601
Phone Number:
914-826-2087
Fax Number:
914-591-1828
E-mail Address:
Acappeller@ask.com

Myles Loosley-Millman
Online Service Address:  
#2 Ravenscliffe Avenue
Hamilton, Ontario  L9P3M4
Canada
Phone Number:
888-273-0176
E-mail Address:
myles@prioritycolo.com
Last Updated:
May 2007

MySpace
Online Service:
MySpace.com
Online Service Address:  
407 N. Maple Drive
Beverly Hills, California  90210
USA
Phone Number:
888-309-1311
Fax Number:
310-356-3485
E-mail Address:
lawenforcement@myspace-inc.com
Note(s):
The MySpace Law Enforcment Team has a 24 hour team. Contact the Law Enforcement Team directly for their Official Law Enforcement Officers/Investigators Guide
Custodian of Records

24 LE hotline: 888-309-1311

Legal Compliance #: 888-309-1314

Address to send search warrants: 407 N. Maple Drive, Beverly HIlls, CA 90210

Last Updated:
June, 2009

MyYearbook.com
Contact Name:
Don Eyer, VP Safety
Online Service Address:  
280 Union Square Drive
New Hope, PA  18938
Phone Number:
215-862-1162, ext. 222
Fax Number:
215-862-1109
E-mail Address:
deyer@myyearbook.com
Last Updated:
November, 2009

  Back to top

Namecheap.com
Contact Name:
Sergio Hernandez
Fax Number:
310-312-9513
E-mail Address:
Legal@NameCheap.com
Note(s):
11400 W. Olympic Blvd., Suite 200
Los Angeles, CA 90064
Last Updated:
June, 2009

Napster
Contact Name:
See  Best Buy
Last Updated:
September, 2009

Nationsline Virginia Inc.
Contact Name:
Stephanie Reynolds
Online Service Address:  
2117 Williamson Road N/E
Roanoke, VA  24012
Phone Number:
540-206-3199
Last Updated:
June, 2009

NEFCOM
Phone Number:
904-259-9991
E-mail Address:
mail@nefcom.net
Note(s):
130 North 4th street
Macclenny, Fl 32063
Last Updated:
July, 2009

Net 10/TracFone Wireless, Inc.
Online Service Address:  
9700 Northwest 112th Avenue
Medley, FL  33178
Phone Number:
800-810-7094
Fax Number:
305-715-6932
Note(s):
Subpoena Compliance Department
Last Updated:
October, 2009

Net Access Corp (aka NAC.net)
Online Service Address:  
1719 Route 10 East, Suite 111
Parsnippany, NJ  07054
Phone Number:
973-590-5000
Fax Number:
973-590-5080
Last Updated:
October, 2001

Net2phone Email (see also mail.com)
Contact Name:
James Lamb, Security & Compliance Dept.
Online Service:
Net2Phone.com
Online Service Address:  
1372 Broadway, 20th Floor
New York, NY  10018
Phone Number:
646-223-1278
Fax Number:
646-223-1206
Note(s):
All domains run by Net2Phone are not run by eXact Advertising LLC, dba Mail.Com
There is a $25.00 fee for all legal compliance research and processing fee per each e-mail address subpoenaed.
Last Updated:
August, 2003

NetCarrier — Lansdale
Online Service:
North Penn Business Park
Online Service Address:  
4000 N. Cannon Avenue
Lansdale, PA  19446
Phone Number:
877-255-7733
Fax Number:
215-257-4916
Last Updated:
June, 2009

Netcom Online Communications
Contact Name:
Spencer Doherty
Online Service:
Netcom Online Communications
Online Service Address:  
2 North 2nd Street
San Jose, CA  95131
Last Updated:
October, 2001

Netdoor
Contact Name:
Marshall Morgan, President
Online Service:
Inernet Doorway, Inc. (netdoor.com)
Online Service Address:  
111 East Capital Street, Suite 315
Jackson, MS  39201
Phone Number:
601-969-1434
Last Updated:
August, 2000

Netflix, Inc.
Contact Name:
Reg Thompson, Sr. Corporate Counsel
Online Service Address:  
100 Winchester Circle
Los Gatos, CA  95032-1815
Fax Number:
408-540-2852
Note(s):
Customer Service Representatives:
888-638-3549
Last Updated:
July, 2009

Netscape
Online Service:
Netscape
Note(s):
See AOL
Last Updated:
March, 2009

Netsetter.com
Contact Name:
James Powers, Chief Privacy Officer, General Counsel
Online Service Address:  
11465 Sunset Hills Road #200
Reston, VA  20190
Phone Number:
703-438-2000
Fax Number:
703-438-2051
Last Updated:
October, 2001

Network Solutions, LLC
Contact Name:
Jessica Anthony, Custodian of Record
Online Service Address:  
13861 Sunrise Valley Drive, Suite 300
Herndon, VA  20171
Note(s):
Send via FedEx
Last Updated:
May 2007

NetZero
Contact Name:
Wilson Lihn, Legal Counsel
Online Service:
Netzero
Online Service Address:  
2 Executive Drive, Suite 820
Fort Lee, New Jersey  07024
Phone Number:
212-597-9647
Fax Number:
212-597-9125
Last Updated:
06/27/08

NeuStar Inc.
Online Service Address:  
46000 Center Oak Plaza
Sterling, VA  20166
Phone Number:
571-434-5400
Fax Number:
571-434-5401
Note(s):
(part of sudden link communications)
Last Updated:
July, 2009

New Wave Communications
Contact Name:
Chris Pinkerton
Online Service Address:  
One Montgomery Plaza, 4th Floor
Sikeston, MO  63801
Phone Number:
573-472-9500
Fax Number:
573-481-9809
Note(s):
Fax service accepted
Last Updated:
September, 2009

Ning, Inc.
Contact Name:
Jon Stueve, Director of Legal Affairs
Online Service Address:  
735 Emerson Street
Palo Alto, CA  94301
Phone Number:
650-561-7100
Fax Number:
650-289-0650
E-mail Address:
jstueve@ning.com
Last Updated:
May, 2009

Nintendo of America
Contact Name:
Attn: Legal/Rich Medway
Online Service Address:  
4820 150th Avenue, NE
Redmond, WA  98052
Fax Number:
425-882-3585
Last Updated:
February, 2010

Ntelos
Contact Name:
Annie Joyner, Custodian of Records
Online Service:
Ntelos
Online Service Address:  
415 Port Centre Parkway, Ste 95
Portsmouth, VA  23704
Phone Number:
757-966-5932
Fax Number:
866-275-5837
E-mail Address:
joynera@ntelos.com
Note(s):

Last Updated:
December 2007

NW Nexus, Inc.
Contact Name:
Jenny Lashinski
Online Service:
Halcyon.com
Online Service Address:  
PO Box 6308, 15821 NE 8th Street Ste W200
Bellevue, WA  98008
Phone Number:
888-696-3987 or 425 455-5151
Fax Number:
425-869-0165
Last Updated:
04/24/08

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Olympus America Inc.
Contact Name:
Robert Middleton, Executive Director & Deputy General Counsel
Online Service Address:  
3500 Corporate Parkway, P.O. Box 610
Central Valley, PA  18034-0610
Phone Number:
484.896.5368
Fax Number:
484.896.7126
E-mail Address:
robert.middleton@olympus.com

Omni Point Communications Inc
Note(s):
See T-Mobile

One Communications, Inc.
Contact Name:
Kirill Kantorovich
Online Service Address:  
Attn: LEA Liaison; 5 Wall Street
Burlington, MA  01803
Phone Number:
781-362-5709
Fax Number:
585-598-2897
E-mail Address:
Kkantorovich@onecommunications.com
Note(s):
All Subpoenas for One Communications and its legacy companies (Choice One Communications, Conversent Communications, CTC Communications, US Xchange, Lightship Telecom, Connecticut Telephone & Communications Service Inc. Connecticut Broadband LLC and New England Voice and Data) should be sent to One Communications, Inc. at: Subpoena@onecommunications.com
Last Updated:
March, 2010

Onebox
Contact Name:
Marc Aronowitz, Director of Legal Affairs
Online Service:
onebox.com
Online Service Address:  
c/o Call Services, Inc., 379 Thornall Street Suite 1100, West Tower
Edison, NJ  08837
Phone Number:
732-632-3821
Fax Number:
732-632-3821
Last Updated:
March, 2004

Onenet Communications
Contact Name:
Larry  Moyer
Online Service:
OneNet Communications
Online Service Address:  
9944 Reading Road
Cincinnati, OH  45241
Phone Number:
513-618-2107
Fax Number:
513-618-2001

Onlinebootycall.com
Contact Name:
James Brown, VP of Operations
Online Service:
Owned by Mobeze Inc.
Online Service Address:  
3131 Camino del Rio, North, Suite 950
San Diego, CA  92108
Phone Number:
619-400-4001, ext. 19
E-mail Address:
jamesbrown@mobeze.inc
Last Updated:
April, 2010

OnStar
Online Service:
OnStar 3rd Party Assistance Team
Online Service Address:  
400 Renaissance Center MC 482-D39-B32
Detroit, MI  48265
Phone Number:
248-577-7465

Onvoy Voice Services
Online Service Address:  
300 South Highway 169, Suite 700
St. Louis Park, MN  55426
Phone Number:
(800) 933-1224
Fax Number:
952-230-4300
Last Updated:
06/02/08

Oodle.com
Contact Name:
Naomi  Tilsen , Customer Support Team Leader
Online Service:
Oodle.com
Online Service Address:  
60 E 3rd Avenue, Suite 410
San Mateo, CA  94401
Phone Number:
650-401-7200
E-mail Address:
support@oodle.com
Note(s):
Oodle.com does not have a law enforcement line since they are such a small company.
Last Updated:
May, 2010

Open Information Systems
E-mail Address:
tmcmackin@sscinc.com
Last Updated:
6/27/08

Optimum Online High Speed Internet Service
Contact Name:
John Ma, Custodian of Records
Online Service:
CSC HOLDINGS, INC. (Cablevision Systems)
Online Service Address:  
1111 Stewart Avenue
Bethpage, NY  11714
Phone Number:
516-803-2575
Fax Number:
516-803-2990
Note(s):
Contact: John Ma 516-803-3917; Lynda Irwin 516-803-2598
Last Updated:
October, 2009

Orbitel Communications LLC
Contact Name:
Casey  Lanham
Phone Number:
877-440-1989
Fax Number:
678-581-8306
Note(s):
2116 N John Wayne Pkwy
Ste B9
Maricopa, Arizona 85239
Last Updated:
July, 2009

Ozarkisp.net
Contact Name:
Roger Massey, Owner
Online Service:
Oz Communication Corporation d/b/a Ozarkisp.net
Online Service Address:  
PO Box 216, Hwy 66 East
Leslie, AR  72645
Phone Number:
870-447-3123
Fax Number:
870-447-3150
Last Updated:
February, 2004

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Pacific Bell Internet Services
SBC Internet Services
Last Updated:
October, 2004

Pac-West Telecomm
Contact Name:
Jami Perez
Online Service Address:  
4210 Coronado Avenue
Stockton, CA  95204
Fax Number:
209-926-3050
Last Updated:
04/08

PAETEC Communications, Inc.
Online Service:
PAETEC Communications, Inc.
Online Service Address:  
One PAETEC Plaza;600 WillowBrook Office Park
Fairport, New York  14450
Phone Number:
877.999.7705
Fax Number:
585.770.2418
E-mail Address:
fraud@paetec.com
Last Updated:
January 2008

Page Plus Cellular
Note(s):
Start Wireless Group, Inc.
Last Updated:
September, 2010

Paltalk
Online Service:
Paltalk.com
Online Service Address:  
213 West 35th Street
New York, New York  10001
Phone Number:
212-564-9997
Fax Number:
212-563-0422
Last Updated:
July 2002

PatriotNet/LEROS
Contact Name:
Dean Xenos, CEO
Fax Number:
703-691-8125
Note(s):
9990 Fairfax Boulevard
Suite 500
Fairfax, VA 22030
Last Updated:
July, 2009

Pay Pal
See Ebay
Last Updated:
October, 2006

Payme.com
Contact Name:
Charmaine Velez
Online Service:
paymybills.com/payme.com
Online Service Address:  
IdeaLab, 4th Floor 55 S.Lake Ave.
Pasadena, CA  91101
Phone Number:
626-229-2926
Fax Number:
626-229-3006
E-mail Address:
charmaine.velez@paymybills.com
Last Updated:
September, 2000

Penteledata, Inc. (aka Prolog, PTD.net)
Contact Name:
Michele Fredricks, Customer Service Manager
Online Service:
PenTeleData, Inc. AKA Prolog (ptd.net)
Online Service Address:  
PO Box 197
Palmerton, PA  18071
Phone Number:
800-804-5783
Fax Number:
610-826-2751
Last Updated:
August, 2006

People PC
Note(s):
For People PC see EarthLink/Mindspring entry


Last Updated:
October 2007

PG&E
Contact Name:
Barbara Thornhill, Legal Secretary
Online Service Address:  
77 Beale Street
San Francisco, CA  94105
Phone Number:
415-973-4560
Fax Number:
415-973-5531
E-mail Address:
bat7@pge.com
Note(s):
Officers with a search warrant seeking basic account information can go to any PG&E office with their ID and a copy of the warrant to obtain information.

PG&E does accept SW and Subpoena service via fax. Use the following information:

Contact Name: Attn: Custodian of Records Online Services Address: PG&E Law Department
Last Updated:
April, 2010

Photobucket.com
Contact Name:
Shawn  White, Compliance Manager
Online Service Address:  
1099 18th Street, Suite 770
Denver, Colorado  80202
USA
Phone Number:
303-228-5139
Fax Number:
303-395-1165
E-mail Address:
wgallant@photobucket.com
Note(s):
www.tinypic.com has the same legal compliance team as PhotoBucket.com
Last Updated:
October, 2010

Piczo Inc
Contact Name:
Keith Crowell, Director Piczo, Inc.
E-mail Address:
keith@piczoinc.com
Note(s):
STARDOLL AB
Hudiksvallsgatan 8
S 113 30 Stockholm
SWEDEN
Last Updated:
June, 2009

Pinger, Inc.
Online Service Address:  
97 S. 2nd Street, Suite 210
San Jose, CA  95113
Phone Number:
408-535-2770
Note(s):
The information we capture is the UDID of the device from which they sent the message. UDID's can be subpoenaed from Aplle and should have credit card information attached to them from their iTunes account. We will also capture IP addresses from the location where the messages were sent. IP addresses can be subpoenaed from the ISP. If this device is an iPhone, Apple only stores IP Address information for 24 hours.

Other information that we may be able to give, pending availability is:

1. Other phone numbers that this device sent messages to
2. Email addresses verified
3. Mobile Phone Number
Last Updated:
August, 2010

Pioneer Telephone Cooperative, Inc.
Contact Name:
Connie Holthus, Legal Manager
Online Service Address:  
P.O. Box 539
Kingfisher, OK  73750-0539
Phone Number:
(405) 375-0383
Fax Number:
(405) 375-6329
E-mail Address:
csholthus@ptci.com
Last Updated:
June, 2009

PlanetOut
Contact Name:
Mathew Pealer, Sr. Manager
Online Service:
planetout.com
Phone Number:
415-834-6412
Fax Number:
415-834-6560
Last Updated:
September 2007

Plentyoffish.com
Contact Name:
Kate Bilenki
Online Service Address:  
555 Hastings Street West, Suite 2625
Vancouver, BC  V6B4N5
CANADA
Fax Number:
604-676-2319
E-mail Address:
kate@pof.com
Last Updated:
September, 2010

PNC Bank
Contact Name:
Mary Eichinger, Investigator, Fraud Unit
Phone Number:
866-756-1957
Last Updated:
September, 2010

Popp Communication
Contact Name:
Paul Mertens
Online Service:
Popp.com
Online Service Address:  
620 Mendelssohn Ave N
Golden Valley, MN  55427
Fax Number:
763-544-9798
Note(s):


Last Updated:
September 2007

Portbridge Internet Services LLC
Online Service Address:  
128 Towerview Court
Cary, NC  27513-3595
Phone Number:
919-459-0130
Note(s):
FAX for Subpoena: 919-459-0139
Last Updated:
August, 2009

Powertel Atlanta, Inc
Note(s):
See T-Mobile

Prodigy
see SBC Internet Services
Last Updated:
October, 2004

  Back to top

Qualcomm, Inc.
Online Service:
Eudormail
Online Service Address:  
5775 Morehouse Dr.
San Diego, CA  92121
Phone Number:
858-651-0210
Last Updated:
November, 2000

Quik Internet
Contact Name:
Art Lykken
Online Service:
Quick Internet (NW Phoenix Office)
Online Service Address:  
2855 W. Cactus Road, Suite 288
Phoenix, AZ  85029
Phone Number:
602-298-2200
Fax Number:
602-789-6014
E-mail Address:
art)lykken@nwphx.quik.com

Quizilla.com
Contact Name:
Jamhel  Daise, Director of Security
Phone Number:
211-846-7535
E-mail Address:
jamhel.daise@viacom.com
Note(s):
Viacom (Parent Company)

1515 Broadway
NY, NY 10036
Last Updated:
July, 2009

Qwest Communications
Online Service:
qwest.com, qwest.net
Online Service Address:  
1801 California Street, 11th Floor
Denver, CO  80202
Phone Number:
303-896-2522
Fax Number:
303-896-4608
Note(s):
Monday to Friday 7am 7pm (Mountain Time)

Please note:

Subpoenas, court orders and other legal process from law enforcement can be faxed directly to Qwest at the above number. They only have to be served on our 3rd party registered agent if personal service is required.

Alabama
The Corportation Company - 2000 Interstate
Park Drive - Suite 204 - Montgomery,
Alabama 36109
Alaska
C T Corportation System - Suite 300 - 801
West Tenth Street - Juneau, Alaska 99801
Arizona
C T Corporation System - 3225 North Central
Avenue - Phoenix, Arizona 85012
Arkansas
The Corporation Company - 425 West Capitol
Ave - Suite 1700 - Little Rock, Arkansas
72201
California
C T Corporation System - 818 West Seventh
Street - Los Angeles, California 90017
Colorado
C T Corporation - 1675 Broadway - Denver,
Colorado 80202
Connecticut
C T Corporation System - One Commercial
Plaza - Hartford, Connecticut 06103
Delaware
The Corporation Trust Company - 1209
Orange Street - Wilmington, Delaware 19801
DC, Washington
C T Corporation System - 1025 Vermont
Avenue, N.W. - Washington, D.C. 20005
Florida
C T Corporation System - 1200 South Pine
Island Road - Plantation, Florida 33324
Georgia
C T Corporation System - 1201 Peachtree
Street, N.E. - Altanta, Georgia 30361
Hawaii
The Corporation Company, Inc. - 1000 Bishop
Street - Honolulu, Hawaii 96813
Idaho
C T Corporation System - 300 North 6th
Street - Boise, Idaho 83701
Illinois
C T Corporation System - 208 S. LaSalle
Street - Chicago, Illinois 60604
Indiana
C T Corporation System - 36 S. Pennsylvania
Street, Suite 700 - Indianapolis, Indiana 46204
Iowa
C T Corporation System - 2222 Grand
Avenue - Des Moines, Iowa 50312
Kansas
The Corporation Company, Inc. - 515 South
Kansas Ave - Topeka, Kansas 66603
Kentucky
C T Corporation System - Kentucky Home
Life Building - Louisville, Kentucky 40202
Louisiana
C T Corporation System - 8550 United Plaza
Boulevard - Baton Rouge, Louisiana 70809
Maine
C T Corporation System - One Portland
Square - Portland, Maine 04101
Maryland
The Corporation Trust Incorporated - 3oo East
Lonbard Street - Baltimore, Maryland 21202
Massachusetts
C T Corporation System - 101 Federal St. -
Boston, Massachusetts 02110
Michigan
The Corporation Company - 30600 Telegraph
Road - Bingham Farms, Michigan 48025
Minnesota
C T Corporation System - 405 Second
Avenue, South - Minneapolis, Minnesota
55401
612.333.2524 (fax)
612.333.4315 (phone)
Mississippi
C T Corporation System - 631 Lakeland East
Drive - Flowood, Mississippi 39208
Missouri
C T Corporation System - 120 South Central
Ave. - Clayton, Missouri 63105-1705
Montana
C T Corporation System - 40 West Lawrence
- Helena, Montana 59601
Nebraska
C T Corporation System - 301 South 13th
Street, Suite 500 - Lincoln, Nebraska 68508
Nevada
The Corporation Trust Company of Nevada-
6100 Neil Road, Suite 500 - Reno, Nevada
89511
New Hampshire
C T Corporation System - 9 Capitol Street -
Concord, New Hampshire 03301
New Jersey
C T Corporation System - 820 Bear Tavern
Road - West Trenton, New Jersey 08628
New Mexico
C T Corporation System - 123 E. Marcy
Street - Santa Fe, New Mexico 87501
New York
C T Corporation System - 111 Eighth Ave -
New York, New York 10011
North Carolina
C T Corporation System - 225 Hillsborough
Street - Raleigh, North Carolina 27603
North Dakota
C T Corporation System - 314 East Thayer
Avenue - Bismarck, North Dakota 58501
Ohio
C T Corporation System - 1300 East 9th
Street - Cleveland, Ohio 44114
Oklahoma
C T Corporation System - 735 First National
Building - Oklahoma City, Oklahoma 73102
Oregon
C T Corporation System - 601 SW Second
Ave, Suite 2050 - Portland, Oregon 97204
Pennsylvania
C T Corporation System - 1515 Market Street
- Philadelphia, Pennsylvania 19102
Puerto Rico
C T Corporation System - #361 San Francisco
Street, Penthouse - Old San Juan, PR 00901
Rhode Island
C T Corporation System - 10 Weybosset
Street - Providence, Rhode Island 02903
South Carolina
C T Corporation System - 75 Beattie Place -
Two Insignia Financial Plaza - Greenville, South
Carolina 29601
South Dakota
C T Corporation System - 319 South Coteau
Street - Pierre, South Dakota 57501
Tennessee
C T Corporation System - 530 Gay Street -
Knoxville, Tennessee 37902
Texas
C T Corporation System - 350 N. Saint Paul
St., Dallas, TX 75201
Utah
C T Corporation System - 50 West Broadway
- Salt Lake City, Utah 84101
Vermont
C T Corporation System - 148 College Street
- Burlington, Vermont 05401
Virginia
C T Corporation System - 5511 Staples Mill
Road - Richmond, Virginia 23228
Washington
C T Corporation System - 520 Pike Street -
Seattle, Washington 98101
West Virginia
C T Corporation System - 707 Virginia Street,
East - Charleston, West Virginia 25301
Wisconsin
C T Corporation System - 44 East Mifflin
Street - Madison, Wisconsin 53703
Wyoming
C T Corporation System - 1720 Carey Avenue
- Cheyenne, Wyoming 82001
Last Updated:
June, 2010

  Back to top

Rainier Connect
Contact Name:
Mark Carrier
Online Service:
Rainier Connect
Online Service Address:  
PO Box 683, 1417 Kresky Ave
Centralia, WA  98531
Phone Number:
360-623-5535
Fax Number:
360-330-5102
E-mail Address:
mark.carrier@rainierconnect.net
Note(s):
Rainier Connect is owned by Mashell Telcom, Inc.
Last Updated:
04/24/08

RCN Internet
Contact Name:
Simona Lapadat
Online Service:
RCN Telecomm. Services Inc.C/O Neustar
Online Service Address:  
46000 Center Oak Plaza
Sterling, Virginia  20166
Phone Number:
571-434-3414
Fax Number:
571-434-3401
E-mail Address:
ava.callison@rcn.com
Note(s):
Faxed subpoenas/warrants/etc. will be accepted if a postal copy follows, and this is noted on the faxed document.
Last Updated:
December, 2006

REDPLAID Managed Hosting
Contact Name:
Craig Rodenberg, Vice President
Online Service:
Information Security
Online Service Address:  
10845 Olive Blvd., Suite 300
Saint Louis, MO  63141
Phone Number:
(314)587-7014
Fax Number:
(314)587-7090
Note(s):
Fax subpoena and court orders.

Additional Contact Information:
FOR FASTEST RESPONSE:
Contact Saint Louis FBI Cyber-crime unit.

ENERGENCY CONTACT:
314-302-6092 - On-call Security Engineer.

Reid’s Supermarkets
Online Service:
Reid’s Supermarkets
Note(s):
See Delhaize America LLC
Last Updated:
October, 2010

Research In Motion (RIM
Online Service:
Blackberry - see Research in Motion
Phone Number:
877-746-5831
Note(s):
Please call the PSO line prior to sending any legal documentation to RIM. For verification and authentication purposes, you will be requested to provide your badge or identification number, the occurrence or RD number of your case.

DO NOT send classified or sensitive information via electronic mail to the webmaster. Contact RIM for the correct address for service in your state. ALL legal documents must be served properly and in accordance with applicable law. A second fax copy will be accepted at the PSO NOC.

Canadian PIPEDA requests are not accepted by RIM as a substitute for a court order.

Please Review the RIM information at www.blackberry.com for information regarding BlackBerry services.

United States (Law Enforcement Only)
RESEARCH IN MOTION CORPORATION
122 West John Carpenter Way
Irving, Texas USA 75039
ATTENTION: PUBLIC SAFETY OPERATIONS GROUP
Tel: 877-746-5831, ext. 74910 or 519-597-4910
Fax: 972-501-0972

Canada (Law Enforcement Only)
RESEARCH IN MOTION LIMITED
180 Columbia Street West
Waterloo, ON Canada N2L 3L3
Attention: PUBLIC SAFETY OPERATIONS GROUP
Tel: 877-746-5831, ext. 74910 or 519-597-4910
Fax: 519- 886-6799
Last Updated:
January, 2010

Resort Cable
Contact Name:
Charles Hill
Online Service Address:  
410 Airport Road
Hot Springs , AR  71913
Phone Number:
501-624-5781
Note(s):
This is a local cable and internet provider for Hot Springs, AR.
Last Updated:
April, 2010

Responsible Media Technologies, LLC
Contact Name:
Sheri Falco
Phone Number:
(561)656-0616
Fax Number:
(561)656-0697
Note(s):
Microsoft/MSN and Responsible Media Technologies, LLC (World Groups/WP) through a cooperative content review and migration agreement are working together regarding MSN Adult Groups.
Last Updated:
July 2007

Road Runner
see Time Warner
Last Updated:
May, 2009

Rogers Communications INC.
Contact Name:
Deborah  Charlery, Administrative Contact
Online Service:
Rogers.com
Online Service Address:  
333 Bloor Street E
Toronto, ON  M4W1G9
Canada
Phone Number:
416-935-7938
Fax Number:
416-935-7627
E-mail Address:
domadmin@RCI.ROGERS.COM
Note(s):
Technical Contact :
Rogers IT - Allum, Nick
domtech@RCI.ROGERS.COM
8200 Dixie Road
Brampton, ON L6T 0C1
CA
Phone: (647)747-5312
Fax: (905)513-5012
Last Updated:
04/08

  Back to top

Safe Access
Contact Name:
Tom Boggess IV
Online Service:
Safe Access
Online Service Address:  
1501 Forest Meadows Street
Flagstaff, AZ  86001
Phone Number:
520-779-5066
Fax Number:
520-774-7867
E-mail Address:
tboggess@safeaccess.com
Note(s):
main line: 520-526-6069

Safeway
Note(s):
Bob James
bob.james@safeway.com
(925) 580-5620

Celia Kettle
(408) 690-3663
celia.kettle@safeway.com

Brad Gardiner
(650) 924-3180
Last Updated:
December, 2009

Sahuaronet Communications
Contact Name:
Lawrence O. Sawicki
Online Service:
SahuaroNet Communications
Online Service Address:  
PO Box 91572
Tucson, AZ  85752
Phone Number:
800-425-9596
Fax Number:
800-425-9596
E-mail Address:
sawicki@sahuaro.net

Savvis
Contact Name:
Hai Chau Pham
Online Service:
Savvis
Online Service Address:  
4650 Old Ironsides Dr.
Santa Clara, CA  95054
Phone Number:
408-884-6536
Fax Number:
314-628-7470
E-mail Address:
linda.ready@email.savvis.net
Note(s):
corporate office #: 408-346-2200

For subpoenas mail to:
Attn Legal Department
1 Savvis Parkway
Town & Country, MO 63017
Last Updated:
September, 2010

SBC Internet Services
Contact Name:
Rhonda Compton
Online Service:
SBC Internet Services (nka AT&T Internet Servs)
Online Service Address:  
1010 N. St. Mary's St., Rm 315-A2
San Antonio, TX  78215
Phone Number:
210-351-3216
Fax Number:
707-435-6409
Note(s):
Service of subpoenas, search warrants and court orders via facsimile with hard copy via US mail.
Please be specific when requesting IP information to include IP, address, date, time and time zone.
Response time is 7-10 days.
Last Updated:
September, 2010

Sell.com
Online Service:
Custodian of Records
Online Service Address:  
14850 Quorum Dr. Suite 330
Dallas, TX  75254
Phone Number:
(972)774-1919
Fax Number:
(972)774-1975
Last Updated:
May 2009

ServePath, LLC
Online Service:
ServePath, LLC
Online Service Address:  
2 Harrison Street, Suite 200
San Francisco, California  94105
USA
Phone Number:
(415) 869-7439
Fax Number:
(415) 869-7001
Note(s):
Additional contact: Johnathan Campbell
Last Updated:
June, 2009

Server Central Network
Online Service Address:  
209 W. Jackson, Suite 700
Chicago, IL  60606
Phone Number:
312-829-1111
Last Updated:
May 2007

SETEL
Contact Name:
Ken Kirkland, Custodian of Records
Phone Number:
904-571-2502
Fax Number:
904-259-7606
Note(s):
1165 south 6th street
Macclenny, Fl 32063
Last Updated:
July, 2009

Shoreham Telephone Company
Online Service Address:  
P.O. Box 236
Shoreham, VT  05770-0236
Phone Number:
802-897-9911
Fax Number:
802-897-7329
Last Updated:
May, 2009

Shutterfly.com
Contact Name:
Andrew Daniels, CSO
Online Service:
Shutterfly.com
Phone Number:
650-610-3590
Fax Number:
650-610-5296
E-mail Address:
andrew@shutterfly.com
Last Updated:
March, 2007

Sitecds.com
Online Service Address:  
1127 High Ridge Road
Stamford, CT  06905-1203
Phone Number:
888-899-1210
Last Updated:
October, 2001

Skype
Online Service:
Skype Communications Sarl
Online Service Address:  
22/24 Boulevard Royal, L-2449
Luxembourg
Fax Number:
+352-26-20-15-82
Note(s):
Law Enforcement may contact Skype’s Global Law Enforcement Operations with any questions by sending an email to: LERM@skype.net.
Last Updated:
April, 2010

Slide, Inc.
Contact Name:
John Duncan, General Counsel
Online Service Address:  
612 Howard Street, Suite 400
San Francisco, CA  94105
Fax Number:
415-618-0510
E-mail Address:
legal@slide.com
Last Updated:
October, 2009

Snet.net (southern new england telephone company)
SBC Internet Services
Last Updated:
October, 2004

Socket Internet
Phone Number:
800-762-5383
Fax Number:
573-441-1050
Note(s):
2703 Clark Lane
Columbia, MO 65202
Last Updated:
July. 2009

Solarus
Online Service:
Solarus
Online Service Address:  
440 East Grand Avenue
Wisconsin Rapids, WI  54494
Phone Number:
715-421-8169
Fax Number:
715-423-1424
Last Updated:
July, 2010

SONIC.NET, INC
Phone Number:
707-522-1000
Fax Number:
707-547-3403
Note(s):
2260 Apollo Way
Santa Rosa, CA 95407
Last Updated:
June, 2009

Sony Security
Contact Name:
Andy Lamoureux, Security Supervisor
Online Service Address:  
919 East Hillsdale Blvd.
Foster City, CA  94404
Phone Number:
650-655-5988
Fax Number:
650-655-8088
E-mail Address:
Andy_Lamoureux@Playstation.Sony.com
Last Updated:
June, 2009

Southwestern Bell Internet Services
SBC Internet Services
Last Updated:
October, 2004

Speakeasy
Contact Name:
Custodian of Records 
Online Service:
Speakeasy.net
Online Service Address:  
1201 Western Ave, Suite 700 Attn: Network Security
Seattle, WA  98101
Phone Number:
202-971-5194
Fax Number:
202-269-5596
E-mail Address:
abuse@speakeasy.net
Last Updated:
May, 2009

Spoofcard.com
Note(s):
See Tel-Tech Systems, Inc.
Last Updated:
December, 2009

Sprint/Nextel Communications, Inc.
Contact Name:
Tom Koch, Corporate Security
Online Service:
Sprint/Nextel
Online Service Address:  
6480 Sprint Pkwy
Overland Park, Kansas  66251
Phone Number:
888-877-7330
Fax Number:
816-600-3100
Note(s):
Make subpoenas out to "Subpoena Compliance Center".

Corporate Security: 888-877-7330
Last Updated:
August, 2010

Start Wireless Group, Inc.
Online Service Address:  
1615 Timber Wolf Drive
Holland, OH  43528-8304
Phone Number:
419-382-8603
Fax Number:
419-382-8729
Note(s):
Prepaid cellular. Per customer service they are not required to maintain subscriber information and call detail is kept for 90 days.
Last Updated:
September, 2010

STI (Sierra Tel Internet)
Contact Name:
Vern  Baxter
Online Service Address:  
P.O. Box 11, 42960 Chapel Hill Drive #202
Oakhurst, CA  93644
Phone Number:
(559) 683-7600
Fax Number:
(559) 692-9109
Last Updated:
06/02/08

Strategic Technologies
Online Service:
Strategic Technologies
Online Service Address:  
4229 Northgate Blvd #7
Sacramento, Ca  95834
Phone Number:
916-641-5990
Fax Number:
916-614-8952
Last Updated:
October 2006

StratusWave
Phone Number:
877-906-9283
Fax Number:
304-233-5356
Note(s):
1025 Main Street, Ste. 900
Wheeling, West Virginia 26003
Last Updated:
July, 2009

Suddenlink Communication
Phone Number:
571-434-5400
Fax Number:
571-434-3401
Note(s):
Suddenlink Communications,
through Custodian of Records,
NeuStar Incorporated,
Fiduciary Compliance Office,
46000 Center Oak Plaza,
Sterling, VA 20166

Emergency situations after business hours should be directed to (877)510-4357 (Option 1).
Last Updated:
June, 2009

Surewest Broadband
Contact Name:
Alicia Orvis
Online Service:
SureWest Broadband
Online Service Address:  
8150 Industrial Avenue
Roseville, CA  95678
Phone Number:
916-786-1424
Fax Number:
916-773-5576
Note(s):
Also SureWest Telephone, SureWest Televideo and SureWest Communications
Last Updated:
March, 2010

Sweetbay Supermarkets
Online Service:
Sweetbay Supermarkets
Note(s):
See Delhaize America LLC
Last Updated:
October, 2010

  Back to top

Tagged.com
Online Service Address:  
840 Battery Street
San Francisco, CA  94111
Phone Number:
415-946-1953
Fax Number:
415-901-0778
E-mail Address:
safetysquad@tagged.com
Last Updated:
July 2008

TD Banknorth NA
Contact Name:
Linda Brady, Security Director
Online Service Address:  
21 Market Street
21 Market St, NY  12601
Phone Number:
845-431-6398
Last Updated:
04/08

TDS Telecom
Contact Name:
Warren  Mutsch, Legal Department: Nicole
Online Service:
TDS.com
Online Service Address:  
525 Junction Road
Madison, WI  53717
Phone Number:
608-664-4159
Fax Number:
608-299-3743
Note(s):
Per Michelle Zurfluh (michelle.zurfluh@tdstelecom.com) the new TDS Legal Affairs fax number is 1-608-299-3743.
Last Updated:
December 2007

TelePacific Communication
Phone Number:
866.839.8545
Fax Number:
213.223.4475
Note(s):
Subpoenas can be faxed and do not have to be mailed.
If mail is preferred, the, mail address is:
TelePacific Communication
Fraud and Loss Prevention
515 South Flower St. 47th Floor
LOS ANGELES, CA 90071
Last Updated:
04/08

Tel-Tech Systems, Inc.
Contact Name:
Custodian of  Records
Online Service Address:  
1433 Hooper Ave., #129
Toms River, NJ  08753
Phone Number:
800-964-8450, Ext. 401
Last Updated:
December, 2009

Terranovus.net
Contact Name:
Gabirel Pulido, owner/manager
Online Service:
Terranovus.net
Online Service Address:  
4325 Sun 'n' Lake Blvd. Suite 101
Sebring, FL  33872
Phone Number:
866-866-4638
Fax Number:
863-471-1183
Last Updated:
February, 2005

The Excite Network
Contact Name:
Annie Cappeller, Custodian of Records
Online Service Address:  
1 N. Lexington Avenue, Floor 9
White Plains, NY  10601-1736
Last Updated:
May, 2010

The Planet.com Internet Services Inc.
Online Service Address:  
1333 N. Stemmons Frwy,Suite 110
Dallas, TX  75207
Last Updated:
April, 2010

Time Warner Cable/Road Runner
Online Service:
Subpoena Compliance Team
Online Service Address:  
13820 Sunrise Valley Drive
Herndon, VA  20171
Phone Number:
703-345-3422
Fax Number:
704-697-4911
E-mail Address:
Subpoenalnquiry@twcable.com
Note(s):
Time Warner Cable accepts lawful process by fax at
704-697-4911, U.S. Mail or any courier service to (please only send via one of these methods).
Last Updated:
April, 2010

Time Warner Telecom (formerly Xspedius)
Online Service:
Corporate Headquarters
Online Service Address:  
10475 Park Meadows Drive
Littleton, CO  80124
Phone Number:
303-566-1000
Fax Number:
303-566-5886
Last Updated:
October, 2009

T-Mobile
Contact Name:
Gavin Pinchback, Director, Law Enforcement Relations Group
Online Service:
T-Mobile
Online Service Address:  
4 Sylvan Way
Parsippany, New Jersey  07054
USA
Phone Number:
973-292-8911
Fax Number:
973-292-8697
E-mail Address:
ler2@t-mobile.com
Note(s):
Fax subpoena and court orders.

Additional Contact Information:

ENERGENCY CONTACT
973-872-5711 - Rolls to pager service if unanswered.
For general support, ask for on-call LER representative, if necessary, please ask for Gavin Pinchback to be paged
Last Updated:
August, 2009

Toledo Telephone Company
Online Service:
Toledo Telnet
Online Service Address:  
116 Ramsey Way, P.O. Box 669
Toledo, WA  98591
Phone Number:
360-864-4552, 800-562-8697
Fax Number:
360-864-4466
E-mail Address:
info@toledotel.com
Last Updated:
06/02/08

Topix LLC
Online Service:
Topix.com
Online Service Address:  
1001 Elwell Court
Palo Alto, CA  94303
Fax Number:
650-691-1100
Note(s):
Fax legal correspondence
Last Updated:
December 2007

Tracfone Phone Wireless Inc.
Online Service Address:  
Northwest 112 Avenue
Medley, FL  33178
Phone Number:
800-867-7183
Fax Number:
305-715-6932
Note(s):
Law Enforcement number: 800-820-8632
Last Updated:
September, 2010

TRANSUNION Consumer Reporting Agency
Online Service Address:  
555 W. Adams Street
Chicago, Ill  60661
Phone Number:
312-985-3978
Fax Number:
312-985-2030
Note(s):


Last Updated:
October 2006

Tribe.net
Contact Name:
David Gessel
Online Service:
New Systems Associates Law Enforcement Support
Online Service Address:  
15732 Los Gatos Blvd., #304
Los Gatos, CA  95032
Phone Number:
510-290-3849
Fax Number:
510-536-0105
E-mail Address:
david@tribe.net
Last Updated:
May, 2010

Tripod/Terralycos/Angelfire.com
Online Service:

Online Service Address:  
100 5th Ave.
Waltham, MA  02451
Phone Number:
781-466-7029
Fax Number:
781-466-7000
Last Updated:
June 2007

True.com
Contact Name:
Joe  Gentry, Member Safety
Online Service Address:  
300 Decker Dr
Irving, TX  75062
Phone Number:
866-212-8198
Fax Number:
972-374-9200
Last Updated:
July 2008

TW Telecom
Online Service Address:  
10475 Park Meadows Drive
Littleton, CO  80124
Fax Number:
303-566-5886
Note(s):
TW Telecom Holdings Subpoena Compliance. They do accept by fax, but they do not maintain IP logs.
Last Updated:
April, 2010

Twitter, Inc.
Contact Name:
c/o Trust and Safety
Online Service Address:  
795 Folsom Street, Suite 600
San Francisco, CA  94107
Fax Number:
415-222-0922
E-mail Address:
lawenforcement@twitter.com
Last Updated:
April, 2010

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Ubid
Contact Name:
Maranda Rife
Online Service:
ubid.com
Online Service Address:  
8550 West Bryn Ave. Suite 200
Chicago, IL  60631
Phone Number:
217-554-2956
E-mail Address:
marandar@cs.ubid.com
Last Updated:
March, 2002

Uncencosored
Online Service Address:  
C/O Mountain Interest Services, 1735 Market St. Suite A
Philadelphia, PA  
Phone Number:
775-328-1136
Last Updated:
October, 2001

Unicel (Cell Phone Provider)
Contact Name:
Pam Hall
Online Service:
Unicel Subpoena Compliance
Online Service Address:  
621 Boll Weevil Circle, Suite 2
Enterprise, AL  36330
Phone Number:
334-308-5595
Fax Number:
334-308-5588
Last Updated:
March, 2010

United Airlines
Contact Name:
Norm Hoppe
Phone Number:
847-700-5508
Fax Number:
630-238-8433
Note(s):
Search warrants:
WHQLD
Attn: Cheryl Spataro
1200 East Algonquin Rd.
Elk Grove Village, IL 60007
847-700-4000
Fax: 847-700-4683
Last Updated:
July, 2009

UrbanChat.com
Contact Name:
Melissa  Caines
Online Service:
urbanchat.com
Fax Number:
888-843-1914
Note(s):
145 Marlee Ave, Suite 1505
Toronto, Ontario
Canada, M6B 3H3
Last Updated:
July, 2009

US Cable
Contact Name:
Chris Zeth
Fax Number:
201-225-0007
Note(s):
Subpoenas must be faxed to the above number for subscriber information related to IP Addresses serving the Paramus-Hillsdale region of the US Cable service area.
Last Updated:
04/08

US Cellular
Contact Name:
Records Custodian 
Online Service:
uscellular.com
Online Service Address:  
One Pierce Place, Suite 800
Itasca, IL  60143
Phone Number:
630-875-8270
Fax Number:
866-669-0894
Last Updated:
May, 2010

US West Communications
Online Service:
US West Communications
Online Service Address:  
1801 California Street, Suite 3250
Denver, CO  80202
Phone Number:
303-896-2522
Fax Number:
303-896-4474
Note(s):
(Accepts Fax or hand delivery of criminal subpoenae and delivery via registered agent CT Corp for all civil subpoenae. No mail delivery is accepted.)

USA.Net
Contact Name:
Erica Erickson
Online Service:
USA.Net, Inc.
Online Service Address:  
1155 Kelly Johnson Blvd., Suite 305
Colorado Springs, CO  80920
Fax Number:
719-268-2978

UUNET (MCI)
Phone Number:
888-483-2600
Fax Number:
325-949-6916
Note(s):

Attn: Legal Compliance
2701 S. Johnson St.
San Angelo, TX 76904
Last Updated:
June, 2009

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Various, Inc.
Contact Name:
Ricardo Martinez, Paralegal to David Bloom, General Counsel
Online Service Address:  
445 Sherman Avenue, Cuite C
Palo Alto, CA  94306
Phone Number:
650-289-3152
Fax Number:
650-475-3953
E-mail Address:
ricardo.martinez@friendfinderinc.com
Note(s):
VARIOUS, Inc is the parent company to AdultFriendFinder, ALT.com, FriendFinder Network, Inc., and a few others. They are now owned by Penthouse.
Last Updated:
September, 2010

Veeay.com
Contact Name:
Kassandra  Reina
Fax Number:
619.231.7589
E-mail Address:
kassandra@rescuescg.com
Note(s):
121 Broadway Suite 242
San Diego, Ca 92101
Last Updated:
June, 2009

VeriSign Worldwide Headquarters
Online Service Address:  
487 East Middlefield Road
Mountain View, CA  94043
Phone Number:
650-961-7500
Fax Number:
650-961-7300
E-mail Address:
info@verisign-grs.com
Last Updated:
August, 2010

Verizon FiOS
Phone Number:
866-897-3287
Fax Number:
800-997-9981
Note(s):
Verizon Internet Services, Inc.

2701 South Johnson Avenue

San Angelo, TX 76904
Last Updated:
June, 2009

Verizon Landlines (North Central)
Contact Name:
Verizon Legal Compliance
Note(s):
Effective July 1, 2010, there is a new address and telephone number for handling your legal compliance needs in the states of AZ, ID, IL, IN, MI, NC, NV, OH, OR, SC, WA, WI, and a portion of CA.

All legal requests (subpoenas, court orders, search warrants, etc.) must be directed to Frontier Communications:
Phone: 888-637-9625
Fax: 425-258-9379
Address: Frontier Communications
P.O. Box 1003, MC - WA0102SE
Everett, WA 98206-1003

All 911 emergency requests, bomb threats, life threatening calls, and court orders requesting electronic surveillance (DNR) must be directed to:
Phone for Law Enforcement Agencies only: Phone: 866-351-8483
Fax: 425-258-9379

Customers who have active traps on their line for tracing or Call Trace cases regarding unlawful or unwanted telephone calls must be directed to:
Phone: 888-637-9625
Last Updated:
August, 2010

Verizon Online
Online Service:
Verizon Landlines in Texas
Online Service Address:  
P.O. Box 1001, TXD01613
San Angelo, TX  76902
Phone Number:
888-483-2600
Fax Number:
325-949-6916
Note(s):
Civil matters require the original legal documentation be mailed, criminal matters only need faxed

Call records (subscriber info, account info, other info kept in the normal course of business)

Requires subpoena or court order faxed

Local Call Detail / Local Usage Detail (LUDs) requires a “special computer search” and isn’t available in all areas.

This requires subpoena or court order faxed with a cover sheet specifying you want a special computer search with specifics about your request.

NOTE: This service is currently $150/day not per search and you will incur costs even if the search turns up with no results. You may want to call and inquire about the fee in case it increases in the future.
Last Updated:
March, 2009

Verizon Online in Vermont, Maine and New Hampshire
Online Service:
Fairpoint Communications
Note(s):
All legal requests for documentation production (subpoenas and search warrants, etc) must be directed to:
Fairpoint Communications c/o Neustar
Main Telephone: 877-510-4357
Main Fax 571-434-3401
Emergency 877-510-4357 (Option 1)
Emergency Fax 571-434-3402

All 911 emergency requests, bomb threats, life threatening calls and court orders requesting electronic surveillance must be directed as follows:
For 911 Emergency Requests
Fairpoint Emergency Response Center (FERC)
866-984-3911

For bomb threats and life threatening calls:
Fairpoint Security 866-641-7475

For court orders requesting electronic surveillance:
Fairpoint Communications c/o Neustar
Main Telephone: 877-510-4357
Main Fax 571-434-3430
Emergency 877-510-4357 option 1
Emergency Fax 571-434-3430
Last Updated:
June, 2009

Verizon Wireless Legal Compliance
Online Service:
CellCo Partnership d/b/a/ Verizon Wireless,
Online Service Address:  
180 Washington Valley Road
Bedminster, NJ  07921
Phone Number:
1-800-451-5242
Fax Number:
888-667-0028
Note(s):
1-800-451-5242 above, use opt 1 for Mailing addresses; opt 2 for subpoenas/search warrants, opt 3 for court ordered surveillance, opt 4 for court orders

Subpoenas Fax: 888-667-0028
Court Orders Fax: 888-667-0026
Electronic Surveillances: 908-306-7487
Exigent requests: 908-306-7501

Last Updated:
October, 2010

Virgin Mobile USA
Online Service:
Virgina Mobile USA
Online Service Address:  
10 Independence Blvd.
Warren, New Jersey  07059
USA
Phone Number:
908-607-4703
Fax Number:
908-607-4205
E-mail Address:
lawenforcement@virginmobileusa.com
Note(s):
Additional Contact numbers:

888-322-1122, 908- 607-4119, 908-607-4102
Last Updated:
October, 2009

VISA
Contact Name:
Gloria Cardenas
Online Service Address:  
P.O. Box 8066
San Francisco, CA  94128
Phone Number:
415-432-3657
Note(s):
Travelers Cheques 800-221-2426
After hrs: 800-746-0736
Toll free: 1-800-227-6811

M. Terry Hutchinson
P.O. Box 8999
San Francisco, CA 94128 650-432-1196
Fax: 650-432-2945
Last Updated:
July, 2009

Visionary Communications, Inc.
Contact Name:
Christie Dickinson Wayne
Online Service Address:  
1001 S. Douglas, Hwt., Suite 201
Gillette, WY  82716
Phone Number:
307-682-1884
Fax Number:
307-682-2419
Last Updated:
July, 2009

Volcano Internet
Online Service Address:  
20000 Highway 88 Pine Grove, P. O. Box 1070
Pine Grove, CA  95665
Phone Number:
(209) 296-7502
Fax Number:
209-296-4466
Last Updated:
06/02/08

Vonage
Contact Name:
Charmel Sumner, Legal Department
Online Service Address:  
23 Main Street
Homdel, New Jersey  07733
Phone Number:
732-231–6705
Fax Number:
732-202-5221
Note(s):
You can verify a phone number is a Vonage phone number by calling 732-377-3597 you must add a "1" before the number including the area code and the system will tell you if the number is a Vonage number or not.

After hours customer service number of 866-243-4357.

The customer service representative can access the phone records. All that is needed is the Vonage target number and the security pin.
Last Updated:
August, 2010

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Walmart Region 28 Office
Contact Name:
Rodney E Suggs, Asset Protection Field Investigator
Online Service Address:  
8701 Red Oak Blvd., Suite 200
Charlotte, NC  28217
Phone Number:
704-529-3608
Fax Number:
704-529-3650
E-mail Address:
resuggs@wal-mart.com
Last Updated:
April, 2010

Warwick Communications
Online Service:
Warwick Communications
Online Service Address:  
47 Main Street, PO Box 592
Warwick, NY  10990-0592
Phone Number:
(845) 986-8080
Fax Number:
(845) 987-2276
Last Updated:
June, 2009

Wave Broadband
Contact Name:
Attn Jeremy
Online Service Address:  
401 Kirkalnd Park Place #500
Kirkland, WA  98033
Phone Number:
425-576-8200
Fax Number:
425-576-8221
Last Updated:
May, 2009

WebPower, Inc.
Contact Name:
Andrew Kayton
Phone Number:
561-656-0610
Fax Number:
561-656-0694
Last Updated:
December, 2009

WebTV (a division of Microsoft)
Contact Name:
James Whitright
Online Service:
MSN TV Service
Phone Number:
650-705-6603
Fax Number:
650-727-3490
Last Updated:
March, 2002

Webzone
Contact Name:
Kevin Mooney
Online Service:
Webzone
Online Service Address:  
810 S. Cincinnati Avenue Suite 105
Tulsa, OK  74119-1601
USA
Phone Number:
(918)587-1526
E-mail Address:
kevinm@webzone.net
Last Updated:
08/03

West Texas Rural Telephone Cooperative
Online Service:
WTRT.Net
Fax Number:
806-276-5219
E-mail Address:
hopes@wtrt.net
Note(s):
South Highway 385
Hereford, TX 79045
Last Updated:
July, 2009

Western Union
Contact Name:
Stacey Anderson
Online Service:
Western Union Subpoena Compliance
Phone Number:
866-455-9007 (3)
Note(s):
Additional Contact Information:

Mr. Don Rigby
Custodian of Records
Western Union Financial Services
20 Corporate Hills Dr.
St. Charles, MO, 63301

For Law Enforcement call: 866-628-5067, (option 2) or Fax: 888-447-2052.

Steve Dixon
Director of Security/Custodian of Records
720-322-4741

Jim Zink
Security Manager
636-866-0736

Dan Asher
Fraud Investigator
636-866-0738
Last Updated:
September, 2010

Wetpaint
Contact Name:
Jeremy Clemans
Online Service Address:  
307 3rd Ave S, Suite 300
Seattle, WA  98104
Last Updated:
05/19/08

Whidbey Telcom
Online Service:
Whidbey.net
Online Service Address:  
14888 State Route 525, PO Box 329
Langley, WA  98260
Phone Number:
360-321-1122, 866-548-7760
E-mail Address:
wtccs@whidbeytel.com
Last Updated:
06/02/08

Wide Open West
Contact Name:
Marian Samuals, Legal Department
Online Service:
Wide Open West
Online Service Address:  
1674 Frontenac Road
Naperville, Illinois  60563
Phone Number:
630-536-3141
Fax Number:
630-536-3108
E-mail Address:
abuse@wideopenwest.com
Last Updated:
June, 2009

Wild Apache Internet
Contact Name:
Jane 
Online Service:
Wild Apache INternet
Online Service Address:  
PO Box 70
Clarkdale, AZ  86324
USA
Phone Number:
520-639-3331
Fax Number:
520-649-3025
E-mail Address:
janew@wildapache.net
Last Updated:
08/03

Wildblue Communications Inc
Online Service Address:  
5970 Greenwood Plaza Blvd, Ste 300
Greenwood Village, Colorado  80111
Phone Number:
720-554-7400
Fax Number:
720-554-7500
Last Updated:
October 2007

Winbeam Westmoreland
Contact Name:
Rich Alloway
Online Service:
see notes
Online Service Address:  
302 W Otterman Street
Greensburg, PA  15601
USA
Phone Number:
724-830-4900
Fax Number:
824-853-0361
Note(s):
cobweb.net, westol.com, helicon.net, hhs.net, charperpa.net, winbeam.com
Last Updated:
08/03

Windstream Communications
Online Service Address:  
4001 N. Rodney Parham Road
Little Rock, AR  72212-2442
Fax Number:
704-849-0997
Note(s):
For Subpoena/Court Orders call 888-558-6700, Option 1.

Please be sure that the below information is listed to ensure that they find the correct individual responsible.

1. Originating IP address of Hacker, Attacker, or Spam

2. Dates and the times of the activity. (Times must include time zone or GMT offset.)

3. Use similar text, as seen in the example below, in the Subpoena or Court Order to ensure the correct information is found. If correct wording is not used, another Subpoena or Court Order may need to be re-issued and could make the process longer.
Last Updated:
June, 2010

World Wide Net Inc
Contact Name:
Dave Cundiff, System Administrator
Online Service:
World Wide Net Inc
Online Service Address:  
30927 Schoolcraft Road
Livonia, MI  48150
USA
Phone Number:
734-943-2009
Fax Number:
734-513-7705
Last Updated:
08/03

WorldNet
Online Service:
WorldNet
Phone Number:
919-319-8187
Last Updated:
08/03

Wowlink.com
Contact Name:
Russ Ferguson
Online Service:
wowlink.com
Online Service Address:  
PO box 265
Triangle, VA  22172
USA
Phone Number:
703-445-9541
Fax Number:
703-445-0862
Last Updated:
08/03

Wowmail.com
Fax Number:
408-435-9702
Note(s):
Attn: Client Services

2635 North First Street
Suite 128
San Jose, CA 95134-2041
Last Updated:
July, 2009

WP Associates
Contact Name:
Andrew Kayton
Phone Number:
561-656-0610
Fax Number:
561-656-0694
Last Updated:
December, 2009

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X.Com / Paypal
Note(s):
See Ebay
Last Updated:
08/03

Xanga.com
Contact Name:
Stephen  Kline, Chief Safety Officer
Online Service:
Xanga.com
Online Service Address:  
555 8th Avenue, 21F
New York, New York  10018
917-723-5004
E-mail Address:
Stephen@Xanga.net
Last Updated:
October 2006

XO Communications LLC.
Online Service:
XO Communications LLC.
Online Service Address:  
105 Molloy Street
Nashville, TN  73201
USA
Phone Number:
800-932-8501
Fax Number:
615-777-7879
Last Updated:
June, 2009

XTube.com c/o Webnovas Technologies, Inc.
Contact Name:
Kurtis  Potec
Phone Number:
416-321-0588
Fax Number:
416-913-4212
E-mail Address:
Studio@xtube.com
Note(s):
602-10 Milner Business Court
Toronto, ON M1B 3C6
Last Updated:
July, 2009



Yahoo!
Contact Name:
Yahoo! Custodian of Records 
Online Service:
Yahoo!
Online Service Address:  
701 First Ave
Sunnyvale, California  94089
Phone Number:
408-349-3687
Fax Number:
408-349-7941
Note(s):
After-hours Emergencies:
Yahoo! Security at 408-349-5400
San Jose FBI

This is also the contact information for rocketmail.com
Last Updated:
September, 2010

YMax Communications Corp and magicJack LP
Contact Name:
Peter Russo
Online Service Address:  
5700 Georgia Avenue
West Palm Beach, FL  33405
Fax Number:
888-762-2120
E-mail Address:
Peter.Russo@ymaxcorp.com
Last Updated:
August, 2010

YouTube.com
Note(s):
See Google Inc.
Last Updated:
September, 2009

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This list was originally maintained by James Nerlinger, Jr. at the defunct site http://forensics.web.org. Through agreement with Mr. Nerlinger, SEARCH has accepted the responsibility to maintain and update this valuable resource. This list has been an essential resource for law enforcement investigators since its inception. Through this list James Nerlinger has aided thousands of law enforcement officers in their investigations. SEARCH intends to continue this tradition of assisting law enforcement by maintaining the list as a resource for law enforcement investigations.


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